Where ease of use meets epic functionality, that’s where you'll find Tightrope. We make communication tools that provide the latest capabilities while offering the utmost reliability. Tools that do most of the work for you. Tools that get out of the way. Tools you'll take for granted even as they make you look like a hero.
"TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!"
- Trent Comer
"Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Looks like TRMS Support team is at the top of their game! Bravo."
- Jimmy Moore
"Thanks for all the help. Always a pleasure to work with. Very quick and efficient!"
- Adam Bennett
"If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine."
- James Jones
"Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you."
- Jeff Smith
"Joe is awesome!"
- Barry Behlen
"Better than good! It was excellent! A live person answered the phone and was very responsive...the reset tool was sent via email immediately...which lead to a very happy client of ours! Thank you! "
- Lisa Corbally
"It's not just this time. It’s every time. Though this was just a request for some changes to the software, I know that when I call in or send a request though, I do get the service I need, good people to talk to or correspond with, and have software that I really do enjoy to use."
- Jesse Lenarz
"Grayson is to be commended... thorough and follows up."
- Bob Sepe
"Thanks for such a quick response. "
- Fred Ramos
"Grant was fast to reply and was knowledgable. Thanks for your help"
- Althof's TV
"The assistance was prompt and accurate."
- Scott Hanley
"Excellent as always"
- Matthew Philpit
"The support is always better than the information I give. I've never been more satisfied with a company's customer support!"
- Jason Faulds
"Grayson Always takes good care of us!"
- Marnie Rhein
"Always fantastic support. Thanks !"
- Tim Dean
"Always satisfied with the quick responses. Thanks."
- Adam Bennett
"Exceptional service! A+"
- Brian Krause
"Joe's service was excellent. Very quick, detailed and exactly what i needed to know. I submitted several questions in the last few days and I received similar service from more than one technician, at Tightrope. The services helps me service my customer well, which translates up the chain to benefit everyone. Thank You!"
- Robin Hall
"With the information I was provided, I was able to solve my issue and learned a little more about the program also! Thank you."
- Betty Mueller
"Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable. "
- Lucas Johnson
"Super.......quick response. Great to see you have a feedback system. NIce job."
- Bill Jennings
"Brook was awesome, quick response"
- Jeff Sirrine
"Very happy with the help and response time. Ray quickly diagnosed, fixed and offered a solution to me. He was great to work with!"
- Jessica Jacques
"So far, everything is running smoothly again. Grayson is very helpful!!"
- Lisa Hawkins
"Great support and the system is running good thanks"
- Chris Martin
"Perfect; received a phone call message that helped point me in the right direction."
- James Fellows
"Outstanding response time."
- Brenckmanj
"Quick response and knowledgable support."
- James Carlton
"I appreciated the fast and courteous assistance I received. I was able to complete my task in a minimal amount of time thanks to Grant! Can't say enough good things about the technical support we always receive! Thanks!"
- Youngt
"Quick and helpful. Just what I needed."
- Dennis Dutra
800 Transfer Road, Suite 1B
St. Paul, Minnesota 55114