Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
Great support and the system is running good thanks.
Chris Martin
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Quick response and knowledgable support.
James Carlton
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
Quick and helpful. Just what I needed.
Dennis Dutra
Grayson is to be commended... thorough and follows up.
Bob Sepe
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Excellent as always.
Matthew Philpit
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
Always satisfied with the quick responses. Thanks.
Adam Bennett
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
Brook was awesome, quick response.
Jeff Sirrine
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
Quick response and knowledgable support.
James Carlton
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
Outstanding response time.
Brenckmanj
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Joe is awesome!
Barry Behlen
Grayson always takes good care of us!
Marnie Rhein
Quick and helpful. Just what I needed.
Dennis Dutra
The assistance was prompt and accurate.
Scott Hanley
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
Exceptional service! A+
Brian Krause
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Thanks for such a quick response.
Fred Ramos
Always fantastic support. Thanks!
Tim Dean
Great support and the system is running good thanks.
Chris Martin
Outstanding response time.
Brenckmanj
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson

Newsroom

Back

Southeastern University Boosts Fan Experience with ZEPLAY

By: Ian F. Fritzsche for TV Technology 2016 User Report
Director of Media Services
Southeastern University

LAKELAND, Florida — Southeastern University (SEU)—a Christ-centered institution of higher learning in Lakeland—has implemented several dramatic infrastructure improvements over the last two years. Upon adding football to our athletic program, we built a new stadium and transitioned the TV studio and control room that serve our Communication department to an end-to-end HD production workflow.

ZEPLAY is the most significant component to our sports production workflow.


As part of this upgrade, we swapped out our SD cameras for new HD fiber-backed cameras and ran fiber cabling from our studio to the new stadium a half-mile away. We now produce our SEU Fire football games in house in full HD, which stream live at http://fire.seu.edu.

The ZEPLAY slo-mo instant replay server from Tightrope Media Systems was among the finishing touches, and perhaps the most significant component to our sports production workflow. The ZEPLAY is purpose-built to generate instant replays and highlights of game action. We purchased ZEPLAY specifically for football, but we'll likely use it for basketball, wrestling and other sports as well in the future.

ZEPLAY brings value to any facility, spacious or space-challenged. Since our new control room was built with spare capacity, we input a different HD camera signal into all four input channels of the ZEPLAY and then feed the four output channels directly into the production chain individually. Our broadcast replays are also shown on the stadium's large LED video display during games, which has been a great enhancement to the fan experience at the stadium.

In tight spaces, ZEPLAY's value is amplified through a built-in switcher and multiviewer for use as a stand-alone system. The built-in multiviewer, which allows the replay operator to closely monitor eight camera angles (four in, four out) for selection helps us maximize our space and eliminates the need to use a separate multiviewer for replays, while the built-in switcher frees up switcher resources when needed.

We discovered ZEPLAY at NAB, comparing it to other instant replay systems including EVS. ZEPLAY was half the price, with twice the functionality, a quicker learning curve and better ease of use. While I had watched demos of several leading replay systems at NAB, ZEPLAY had the simplest, most intuitive operation. Twenty minutes into the demo, I felt confident I could run it in a live production situation.

User-friendly operation and a minimal learning curve were especially important, as broadcast students run the system during live events. Running in demo mode, our professors can teach students everything they need to know about ZEPLAY in less than a day, and students can continue to practice using the system on their own until they are comfortable with it before going live on gameday.

Once live on the systems, our students can quickly learn advanced features, including the production of highlight packages at halftime and following the game. We are just starting to tap into all of the features that ZEPLAY offers, such as tagging, but our operators can cleanly tag content based on players, teams and other criteria, so that in the future we can search our archives for specific clips to incorporate into highlight packages.

Producing great-looking, entertaining sportscasts is a priority for us, but giving our broadcasting students practical, hands-on experience is equally important. We also wanted a replay system that our students would be likely to encounter as they look for jobs in the industry upon graduation from SEU. Since ZEPLAY is widely installed, it fit the bill.

It is clear that for our specific criteria, ZEPLAY was the best fit for affordability, performance, reliability, quick setup and ongoing ease of use. All of the capital improvements we've made, and especially ZEPLAY, have enhanced the fan experience on gameday. I can't imagine using any other system.

Ian Fritzsche can be reached at iffritzsche@seu.edu. For more information, please contact Tightrope Media Systems at 866-866-4118 or visit the company's website at www.trms.com

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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ONLY YOU
CAN SAVE US
FROM AN
IDENTITY CRISIS

We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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Domestic - Brian Galante
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