If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Joe is awesome!
Barry Behlen
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Quick response and knowledgable support.
James Carlton
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
Quick and helpful. Just what I needed.
Dennis Dutra
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
Quick and helpful. Just what I needed.
Dennis Dutra
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
Great support and the system is running good thanks.
Chris Martin
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
Excellent as always.
Matthew Philpit
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
Great support and the system is running good thanks.
Chris Martin
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
Always fantastic support. Thanks!
Tim Dean
Always satisfied with the quick responses. Thanks.
Adam Bennett
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Outstanding response time.
Brenckmanj
Grayson is to be commended... thorough and follows up.
Bob Sepe
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Grayson always takes good care of us!
Marnie Rhein
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Quick response and knowledgable support.
James Carlton
The assistance was prompt and accurate.
Scott Hanley
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
Exceptional service! A+
Brian Krause
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
Outstanding response time.
Brenckmanj
Brook was awesome, quick response.
Jeff Sirrine
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
Thanks for such a quick response.
Fred Ramos

Newsroom

Back

WACA TV Chooses CableCAst Servers to Deliver Community Access Media Services to Ashland, MA

CableCast SX-HD servers provide cost-efficient management and distribution of Public, Education and Government (PEG) programming

By Brian Galante, Dimensions PR

ST. PAUL, MINNESOTA, December 4, 2015 – When its 10-year-old SD broadcast server reached end of life last December, WACA TV—the PEG and community access provider serving the Ashland, MA metro—was seeking a way to extend delivery of its programming across more platforms. Recognizing the importance of cost-efficiency and reliability to support such expansion, WACA upgraded to Tightrope Media Systems Cablecast SX-HD servers for its three PEG channels, as well as one Cablecast ProVOD server for Video on Demand services on its website.

We had wonderful technical support from everyone at Tightrope right from the start, including help designing our Carousel pages, commissioning our new servers and comprehensive on-site training.


The Cablecast upgrade coincides with WACA's transition to brand new, fully digital HD studios that are used to produce a wide range of local programs, including elections coverage, news, sports, business and music shows. Founded in 1985, WACA TV had amassed a wealth of shows produced over the years and archived on its old server. Upon installing the new Cablecast servers, WACA staff sought to migrate these legacy shows to the new server for VOD and broadcast purposes. Tightrope's technical support team provided extensive, personalized assistance to transition archival program files in large batches to the new servers.

The new infrastructure additionally includes a Tightrope Carousel system for bulletin board feeds across its various channels. According To Barbara Chisholm, executive director, WACA TV, Tightrope's Professional Services team lent its expertise in designing custom Carousel pages for these feeds, providing exceptional value from a customer service perspective.

"We had wonderful technical support from everyone at Tightrope right from the start, including help designing our Carousel pages, commissioning our new servers and comprehensive on-site training," said Chisholm. "The entire tech support team also went above and beyond to make sure our new system was quickly set-up in a way that preserved our broadcast programming heritage. "Without their expertise, it would have been very time-consuming to move the old files over one by one."

Prior to deciding on Cablecast servers, Chisholm saw Tightrope Media Systems at trade shows, requested a demo, and compared Cablecast head-to-head with another leading server. As an executive active in the PEG community, she also spoke with other community access providers nationwide about their experience with Cablecast servers. Chisholm notes that Cablecast's workflow has at once simplified and expanded WACA TV's broadcast strategy, ensuring that viewers have more options to view its programming.

"The competing system was much more complicated and didn't offer the bulletin board, among other features we needed," Chisholm said. "We believed that Tightrope would meet our needs and fit our budget, and we have not been disappointed. The Cablecast workflow is very efficient, streamlined and easy to operate, but it also gives us creative latitude and flexibility in how our shows are scheduled and delivered. We just put a show onto the server once, and based on the options we select, Cablecast takes care of moving it to the VOD server, cable channels, our website (wacatv.com), and anywhere else it needs to go."

WACA TV produces a broad range of HD shows—which air in SD on local Comcast and Verizon Fios systems—including live municipal proceedings, such as Zoning Board, School Board, Board of Health, Selectman's meetings and the Town Manager's Forum. Community residents may use the HD studios and remote equipment to produce their own shows with the assistance of WACA production personnel.

About Tightrope Media Systems

Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage and broadcast automation systems. It provides station automation, video servers, Internet video on demand, live streaming, the Carousel Digital Signage system, and ZEPLAY, a multi-channel instant replay machine for stadiums, arenas and Outside Broadcast vehicles. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 or visit them on the web at http://www.trms.com.

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    (e) brian@dimensionpronline.com
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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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ONLY YOU
CAN SAVE US
FROM AN
IDENTITY CRISIS

We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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