I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Thanks for such a quick response.
Fred Ramos
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
Always satisfied with the quick responses. Thanks.
Adam Bennett
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Grayson is to be commended... thorough and follows up.
Bob Sepe
Joe is awesome!
Barry Behlen
Grayson always takes good care of us!
Marnie Rhein
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Brook was awesome, quick response.
Jeff Sirrine
The assistance was prompt and accurate.
Scott Hanley
Quick response and knowledgable support.
James Carlton
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
Outstanding response time.
Brenckmanj
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
Quick and helpful. Just what I needed.
Dennis Dutra
Great support and the system is running good thanks.
Chris Martin
Always fantastic support. Thanks!
Tim Dean
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Excellent as always.
Matthew Philpit
Quick and helpful. Just what I needed.
Dennis Dutra
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
Quick response and knowledgable support.
James Carlton
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
Exceptional service! A+
Brian Krause
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
Outstanding response time.
Brenckmanj
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
Great support and the system is running good thanks.
Chris Martin
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller

Newsroom

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Tightrope Media Systems' ZEPLAY Enhances Sports Replay and Highlights Production at University of North Texas

Switch to ZEPLAY instant replay system dramatically improves reliability and video quality while streamlining production workflows


ST. PAUL, MINNESOTA, February 10, 2016 – For fans of the Mean Green football and basketball teams at the University of North Texas, high-impact instant replays are an integral and exciting part of the live game-day experience. Since migrating to the ZEPLAY instant replay server from Tightrope Media Systems, the North Texas Athletics video department team has bolstered the reliability, quality and workflow efficiency of all instant replay and highlight "melt" productions.

Forced to replace their previous instant replay system mid-season, Jaime Livas, director of digital media for North Texas Athletics, discovered ZEPLAY while researching new alternatives. Originally drawn to ZEPLAY's multi-channel capacity and exceptional value – offering eight channels (four in, four out) at a budget-friendly price point – Livas was quickly won over by its operational benefits when he conducted a hands-on trial. The advantages of ZEPLAY over the previous system have been tangible and significant.

Most importantly, ZEPLAY has proven solid and reliable," says Livas. "Our previous system would frequently crash part-way through games, which is unacceptable in a live environment.


"Most importantly, ZEPLAY has proven solid and reliable," says Livas. "Our previous system would frequently crash part-way through games, which is unacceptable in a live environment. And, there is no comparison when it comes to video output quality. Our previous system had interlacing issues and other quality problems. ZEPLAY's quality is fantastic."

ZEPLAY's array of input/ output channels and operator-friendly controls empower Livas' crew with a new level of production flexibility. "ZEPLAY lets our operator switch camera angles on the fly during replay playback, giving fans the best view of the action at every stage of each play," he explains. The system continues to record during playback, ensuring key plays are never missed.

Alongside all of these instant replay advantages, Livas also points to ZEPLAY's integrated sequence editing and export capabilities as having "really changed the way we work for the better" by letting operators quickly create and output highlight melts directly within the system. In addition to in-venue playout to enhance the Mean Green fan experience, these highlight packages are exported for a variety of distribution targets including the Mean Green Sports website, social media channels, athletic conference officials, opposing teams and media outlets.

"One of the features I love most is that you can export sequences while still recording," he continues. "If a local TV station needs a highlight package but the game isn't over yet, we can create it for them while still recording, so we don't miss even a moment of action."

The speed and production efficiency of ZEPLAY have also bolstered UNT coverage on local media. "ZEPLAY helps us stay visible in a hotly competitive sports media market," Livas explains. "With so many key college sports events happening simultaneously, some media outlets can't get out to every game themselves. We provide them with highlight melts delivered over FTP, so we still get the media coverage."

Livas' production crew is comprised of University of North Texas Media Arts and Journalism students, which was a key consideration when selecting ZEPLAY. "It was critical that the system be easy to learn, as we often rotate students between roles and systems. And, educationally, we want to create an environment that students are eager to work and learn in", he says. "ZEPLAY has proven ideal in meeting both objectives. Students pick it up quickly with very little training, and their ZEPLAY experience prepares them well for going out into the workforce."

Livas gives full marks to the Tightrope team. "Their support has been excellent. They've always been right there with me, and went above and beyond to make sure our deployment went smoothly." Ultimately, though, it all comes back to the system itself. "With ZEPLAY we know we'll never miss anything – if our cameras see it, we know we've got it."

About Tightrope Media Systems

Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage and broadcast automation systems. It provides station automation, video servers, Internet video on demand, live streaming, the Carousel Digital Signage system, and ZEPLAY, a multi-channel instant replay machine for stadiums, arenas and Outside Broadcast vehicles. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 or visit them on the web at www.trms.com.

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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ONLY YOU
CAN SAVE US
FROM AN
IDENTITY CRISIS

We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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