It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Joe is awesome!
Barry Behlen
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
Grayson always takes good care of us!
Marnie Rhein
Outstanding response time.
Brenckmanj
Exceptional service! A+
Brian Krause
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Great support and the system is running good thanks.
Chris Martin
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Brook was awesome, quick response.
Jeff Sirrine
Quick and helpful. Just what I needed.
Dennis Dutra
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
Thanks for such a quick response.
Fred Ramos
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Quick and helpful. Just what I needed.
Dennis Dutra
Grayson is to be commended... thorough and follows up.
Bob Sepe
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
Outstanding response time.
Brenckmanj
Always satisfied with the quick responses. Thanks.
Adam Bennett
Excellent as always.
Matthew Philpit
Always fantastic support. Thanks!
Tim Dean
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Great support and the system is running good thanks.
Chris Martin
The assistance was prompt and accurate.
Scott Hanley
Quick response and knowledgable support.
James Carlton
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
Quick response and knowledgable support.
James Carlton

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Tightrope Media Systems and University of Massachusetts Bring Interactive Digital Signage to Campus

Touchscreen-enabled kiosk at new Football Performance Center engages visitors with 130 years of historical data about the UMass Minutemen football program


ST. PAUL, MINNESOTA, December 8, 2014 – The University of Massachusetts in Amherst recently opened its Football Performance Center, a 55,000 square foot facility representing the UMass Minutemen football program. Visitors are greeted by a hall of fame showcasing the university's 130-year football program as they enter the facility, located at the north end of Warren P. McGuirk Alumni Stadium. As part of the experience, the university sought an interactive kiosk to compile and present detailed information about the football program. A Carousel digital signage solution from Tightrope Media Systems was selected to address the challenge, featuring custom software-defined programming to bring decades of historical and current data together.

The interactive kiosk catalogues an impressive array of details and statistics related to the storied football program, showcasing players, teams, coaches, seasons and accomplishments. The system reaches beyond the realm of football action, generating information about the bands, mascots and other entries supporting the teams over the years. In casting a wide net, it's assured that every visitor engaged with the kiosk will discover something of interest while controlling the touchscreen.

We wanted a searchable system that delivered an interactive experience for current players, students, alumni, fans and visitors

"We wanted a searchable system that delivered an interactive experience for current players, students, alumni, fans and visitors," said John Sinnett, assistant athletic director, University of Massachusetts. "We faced the significant challenge of finding a system that could centralize 130 years of information, make it interactive, and intelligently display a large amount of content in a sortable manner on demand. This is a homegrown system and we're not aware of another university that offers anything similar. There's no question that this was a steep hill to climb."

Sinnett and his team soon engaged with Tightrope to generate a custom program for pulling historical and recent content from various online sources. Driven by intelligent, automated software-defined triggers and a central content management system, the Carousel solution manages a giant block of XML data, extensively programmed to ensure the right information correlates with the right targets.

However, Carousel's trademark ease of use also provides staff with an intuitive interface to manually upload content, ensuring that missing details from player numbers and headshots to game stats and team descriptions can be effortlessly edited or added on the fly.

Most importantly, the varied and dynamically updating information gives everyone something to enjoy, increasing dwell times and generating a deeper connection between the user and the football program. Current Minutemen players and their families can follow seasonal statistics, while visiting alumni can look back at past achievements. Sinnett also views the interactive kiosk as an intriguing recruitment tool, allowing prospective players to search which Minutemen have made NFL rosters, and which teams have made collegiate football history over the years.

"The touchscreen is emblematic of the overall mission of the Football Performance Center," said Sinnett. "This venue ties in a large part of the program's history into a modern home that will be a future cornerstone of the program. Carousel is efficiently driving and disseminating information about the historical past and success of the program, while keeping visitors up to the date on the latest activities. Tightrope is helping us push that history forward, drawing in anyone with interest in our football program."

The system is based on a scalable architecture powered by a single Carousel 330 server, capable of supporting 15 channels should the university choose to add more kiosks or displays in the future.

About Tightrope Media Systems

Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage and broadcast automation systems. It provides station automation, video servers, Internet video on demand, live streaming, the Carousel Digital Signage system, and ZEPLAY, a multi-channel instant replay machine for stadiums, arenas and Outside Broadcast vehicles. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 or visit them on the web at http://www.trms.com.

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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