With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
Always fantastic support. Thanks!
Tim Dean
Great support and the system is running good thanks.
Chris Martin
Grayson always takes good care of us!
Marnie Rhein
Brook was awesome, quick response.
Jeff Sirrine
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Quick and helpful. Just what I needed.
Dennis Dutra
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
Joe is awesome!
Barry Behlen
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Outstanding response time.
Brenckmanj
Quick response and knowledgable support.
James Carlton
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Always satisfied with the quick responses. Thanks.
Adam Bennett
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
Grayson is to be commended... thorough and follows up.
Bob Sepe
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
The assistance was prompt and accurate.
Scott Hanley
Great support and the system is running good thanks.
Chris Martin
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
Quick response and knowledgable support.
James Carlton
Thanks for such a quick response.
Fred Ramos
Exceptional service! A+
Brian Krause
Quick and helpful. Just what I needed.
Dennis Dutra
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
Outstanding response time.
Brenckmanj
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
Excellent as always.
Matthew Philpit
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz

Newsroom

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Toledo Mud Hens Take the Field with ZEPLAY Instant Replay from Tightrope Media Systems

Live production crew for minor league baseball team and other regional sports benefit from ZEPLAY's quickness, ease of operation in rapid-fire situations

– The baseball season kicks off for the Toledo Mud Hens Triple-A (AAA) minor league baseball team this month with livelier stadium video entertainment, thanks in part to the team's new ZEPLAY multi-channel instant replay solution from Tightrope Media Systems.

ZEPLAY brings multi-channel instant replay to home Mud Hens games for the first time, giving operators several camera angles to choose from for in-house projections. The system's four-in, four-out design marks a major improvement over single-camera instant replay systems used in previous seasons — giving the production team the freedom to quickly trigger clips that best represent the action on the field.

Everything we had before was incredibly limiting. It's much easier to pull everything together with ZEPLAY.


Nick Vitou, director and instant replay operator for Buckeye CableSystem Network (BCSN), notes that the affordability, flexibility and ease of use summarize ZEPLAY's many user benefits. The Toledo Mud Hens own and share the system with the Toledo Walleye hockey club, which first used ZEPLAY this winter. The system has been relocated to Fifth Third Field for the Mud Hens season and other stadium events this summer.

"ZEPLAY gives me speed, organization and the ability to change what I am doing on the fly," said Vitou. "It's a very open system with a natural and intuitive feel. The speed at which we can do cool and creative things is very relevant to live sports. What really sets it apart is the learning curve and the way that various operators can work differently on the system."

The BCSN regional sports network broadcasts Mud Hens and Walleye games, as well as college and high school sports from northeast Ohio and southwest Michigan. BCSN owns two separate in-house ZEPLAY systems that Vitou uses for regional sports and special projects, including a recent highlights show for the 2011 PGA Senior Open held in Toledo.

He specifically points to versatile tagging options, flexible sequencing, simultaneous record and playout, and the built-in multiviewer for monitoring game action as standout features. He calls the tagging feature "vital," eliminating the mess of post-it notes with timecodes, cues and other production details.

"Having to write everything down on paper really takes you out of the game," said Vitou. "I can tag things while the live video is playing and quickly retrieve tagged content. There is a lot of flexibility too. We can isolate certain groups of replays with the tags, and pull up detailed information on short notice for sponsored replays and other needs."

Vitou adds that the multiviewer provides a new level of operational efficiency for instant replay that didn't exist for him prior, allowing him to closely monitor all of his camera feeds.

"We don't miss anything anymore," he said. "Everything we had before was incredibly limiting. It's much easier to pull everything together with ZEPLAY."

About Tightrope Media Systems

Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage and broadcast automation systems. It provides station automation, video servers, internet video on demand, live streaming, the Carousel Digital Signage system, and ZEPLAY, a multi-channel instant replay machine for stadiums, arenas and Outside Broadcast vehicles. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 or visit them on the web at http://www.trms.com

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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