I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
The assistance was prompt and accurate.
Scott Hanley
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Quick response and knowledgable support.
James Carlton
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
Grayson is to be commended... thorough and follows up.
Bob Sepe
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
Always satisfied with the quick responses. Thanks.
Adam Bennett
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
Outstanding response time.
Brenckmanj
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Great support and the system is running good thanks.
Chris Martin
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Quick response and knowledgable support.
James Carlton
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Grayson always takes good care of us!
Marnie Rhein
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Quick and helpful. Just what I needed.
Dennis Dutra
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
Always fantastic support. Thanks!
Tim Dean
Thanks for such a quick response.
Fred Ramos
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
Great support and the system is running good thanks.
Chris Martin
Exceptional service! A+
Brian Krause
Quick and helpful. Just what I needed.
Dennis Dutra
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
Outstanding response time.
Brenckmanj
Brook was awesome, quick response.
Jeff Sirrine
Excellent as always.
Matthew Philpit
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
Joe is awesome!
Barry Behlen
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ

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Tightrope Media Systems and BrightSignAnnounce Digital Signage Partnership

Digital Signage Expo exhibit will emphasize how signage operators can achieve affordable yet dynamic networks across large-scale deployments

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ST. PAUL, MINNESOTA, February 10, 2014 – Tightrope and BrightSign announce a partnership that brings complementary strengths of each company together for a powerful digital signage solution. Available this spring, the partnership aims to make affordable content creation,advanced management, and media playout across large out-of-home networks a reality.

BrightSign is the market leader in digital signage media players, specializing in large deployments and having successfully deployed more than 500,000 units worldwide. That scalability and BrightSign's signature reliability, combined with the dynamic content capabilities and advanced user features of Tightrope's Carousel system, produces a cost-efficient yet sophisticated digital signage platform for large-scale deployments.

Tightrope and BrightSign will demonstrate seamless integration across their products at Digital Signage Expo this week. Visitors to the Tightrope booth (#1053, Sands Convention Center) will learnhow the full Carousel user experience pairs with the reliability of BrightSign media players to meetthe demands of any enterprise or large, network-based installation.

"BrightSign specializes in designing and building bulletproof hardware for all kinds of digital signage applications," said Jeff Hastings, CEO, BrightSign. Our continued growth and market penetration isdue to our reputation for delivering extreme reliability and advanced hardware features such as thepowerful video engine and hardware-accelerated HTML5 rendering engine in the BrightSign XDproduct line. To further serve the diverse needs of our customers, we are dedicated to integrating our hardware platform with leading CMS providers and proud to announce our partnership with Tightrope."

Tightrope will emphasize BrightSign's leadership in feature-rich digital signage solutions, displaying a channel of Carousel-created social media content (Twitter, Facebook), RSS feeds, weather information, template-based messages, videos and live emergency alerts. Tightrope representatives will also discuss how advanced Carousel features like user permissions, built-in data integration, and scheduling of freshly-created content integrate seamlessly with BrightSign media players.

“With this integration, Carousel becomes the centralized platform that incorporates all users,content, channels, zones, scheduling and third-party data integration into a single common interface that is easy to use," said Eric Henry, Signage Solutions Lead, Tightrope Media Systems. “BrightSign users can take advantage of these comprehensive, advanced features in Carousel to build more dynamic content, while retaining the affordable, reliable BrightSign media players they trust."

About BrightSign

BrightSign, LLC is the market leader in digital signage players. Based in Los Gatos, California, the company develops products, software and networking solutions for digital signage. BrightSign solid state digital sign controllers set new standards for both stand-alone and networked digital signage applications with their superior video quality, reliability, affordability, ease of use and interactivity. Online information about BrightSign units is available at www.brightsign.biz. For US sales inquiries,please contact sales@brightsign.biz or call +1-408-852-9263. For European sales inquiries, please email Pierre Gillet: pgillet@brightsign.biz or call +44-1223-911842. Follow BrightSign at http://twitter.com/brightsign and http://www.facebook.com/BrightSignLLC.

About Tightrope Media Systems

Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage andbroadcast automation systems. It provides station automation, video servers, Internet video ondemand, live streaming, the Carousel Digital Signage system, and ZEPLAY, a multi-channel instantreplay machine for stadiums, arenas and Outside Broadcast vehicles. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 orvisit them on the web at http://www.trms.com

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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ONLY YOU
CAN SAVE US
FROM AN
IDENTITY CRISIS

We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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