There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Quick response and knowledgable support.
James Carlton
Outstanding response time.
Brenckmanj
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
The assistance was prompt and accurate.
Scott Hanley
Quick response and knowledgable support.
James Carlton
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
Quick and helpful. Just what I needed.
Dennis Dutra
Joe is awesome!
Barry Behlen
Exceptional service! A+
Brian Krause
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
Great support and the system is running good thanks.
Chris Martin
Excellent as always.
Matthew Philpit
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
Thanks for such a quick response.
Fred Ramos
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
Outstanding response time.
Brenckmanj
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Brook was awesome, quick response.
Jeff Sirrine
Great support and the system is running good thanks.
Chris Martin
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Grayson is to be commended... thorough and follows up.
Bob Sepe
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
Always satisfied with the quick responses. Thanks.
Adam Bennett
Grayson always takes good care of us!
Marnie Rhein
Always fantastic support. Thanks!
Tim Dean
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
Quick and helpful. Just what I needed.
Dennis Dutra

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Tightrope Media Systems Simplifies Remote Broadcast Operations for The Rural Channel

New agricultural cable network automates channel playout, amplifies system reliability with redundant Tightrope workflow solution


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ST. PAUL, MINNESOTA, September 3, 2013 – Television automation specialist Media Control Systems has designed and integrated a fully redundant HD broadcast solution based on Tightrope Media Systems workflow technology for The Rural Channel, a new agricultural network from Ag-Com Productions serving cable and satellite systems across Canada.

The complete system employs a unique blend of professional broadcast, cable and digital signage technology to give The Rural Channel the on-air protection and quality typical of a high-budget broadcast facility. Furthermore, the solution offers plenty of operational flexibility for long-distance management and operation.

Every aspect of the system is at our fingertips...We are extremely pleased with the performance, efficiency and reliability of our master control


The Rural Channel approached Media Control Systems for its proven ability to build reliable systems for remote broadcast – an important need given that the file-based content is ingested and played out from an unmanned facility on the opposite side of the country. Furthermore, the customer had a limited budget which was fairly typical for new, specialty cable networks.

Media Control Systems immediately turned to Tightrope's Cablecast automation and server technologies for ingest, scheduling and playout, building two parallel systems that also include redundant routing and signal processing. Furthermore, the cost-efficiency of the Cablecast systems enabled Media Control Systems to add a Tightrope Carousel digital signage server, providing a third layer of redundancy to ensure the network never goes off the air. In addition to automatic failover, the architecture allows network operators to manually – and remotely – switch to Carousel-produced bulletin boards as needed.

"Our studios are located in an area where ISPs were unable to give us the connection and bandwidth we needed to service our satellite distributor and BDUs," says The Rural Channel Technical Director, Drew Wilson. "So we had to find a master control system that we could install at a location that had the speeds we required. That location happens to be more than 1,500 miles from our studios. The Tightrope system we have makes it seems as if it's in the next room. Every aspect of the system is at our fingertips. Even if we had the system at our headquarters, there would be no difference in how we manage it. We are extremely pleased with the performance, efficiency and reliability of our master control."

The complete solution allows western Canada based operators to manually ingest media content, including long-form programs and advertisements, and build playout schedules using Cablecast's intuitive user interface. Operators can also remotely log in to create engaging page layouts for the Carousel system, and otherwise monitor the health and status of the entire operation.

The architecture also features Media Control Systems' specialized Spyglass Pro technology for failure detection, offering constant video and audio analysis to monitor signal integrity. Built-in redundant output failover enables seamless switching to the secondary Cablecast system or Carousel-driven content at a very cost-effective price point compared to similar solutions.

Thomas Walsh, CEO and Marketing Director for Media Control Systems, notes that Tightrope went the extra mile on this solution by developing "special software" to align the primary and secondary system functions.

"Media files are uploaded to both systems, but the Tightrope solution allows the secondary Cablecast system to automatically copy the primary system's schedule," says Walsh. "This is just one example of how this solution saves The Rural Channel time and effort, while ensuring alignment across the two systems."

About Tightrope Media Systems

Founded in 1997, Tightrope edia Systems is the pioneer of web-centric digital signage and broadcast automation systems. It provides station automation, video servers, internet video on demand, live streaming, the Carousel Digital Signage system, and ZEPLAY, a multi-channel instant replay machine for stadiums, arenas and Outside Broadcast vehicles. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 or visit them on the web at http://www.trms.com

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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