Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
Quick and helpful. Just what I needed.
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Outstanding response time.
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Quick response and knowledgable support.
James Carlton
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Outstanding response time.
Brenckmanj
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Quick and helpful. Just what I needed.
Dennis Dutra
Thanks for such a quick response.
Fred Ramos
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
Always satisfied with the quick responses. Thanks.
Adam Bennett
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Great support and the system is running good thanks.
Chris Martin
Brook was awesome, quick response.
Jeff Sirrine
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
Great support and the system is running good thanks.
Chris Martin
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Joe is awesome!
Barry Behlen
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Quick response and knowledgable support.
James Carlton
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
The assistance was prompt and accurate.
Scott Hanley
Grayson always takes good care of us!
Marnie Rhein
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Grayson is to be commended... thorough and follows up.
Bob Sepe
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Excellent as always.
Matthew Philpit
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
Exceptional service! A+
Brian Krause
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
Always fantastic support. Thanks!
Tim Dean
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore

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TAMPA BAY LIGHTNING DRIVES INSTANT REPLAYS OF NHL GAME ACTION WITH TIGHTROPE MEDIA SYSTEMS

NHL franchise finds operational value in ZEPLAY instant replay system's speed, reliability, affordability and ergonomic design



ST. PAUL, MINNESOTA, DECEMBER 16, 2014 - The Tampa Bay Lightning is giving its fans at Amalie Arena more to follow beyond the high-intensity NHL action on the ice. As part of a recent $65 million renovation that includes a new production control room and the largest indoor video board in a North American arena, Tightrope Media Systems' ZEPLAY slo-mo instant replay solution is delivering impactful, in-game highlights with the same lightning-fast speed as the front line.

The Tampa Bay Lightning chose ZEPLAY based on its speed, cost, reliability and streamlined operation, replacing an existing EVS replay system. ZEPLAY's multichannel capability (four in, four out) makes multiple streams available for playout just seven frames after camera feed selection. The team's production staff displays its replays and highlights on a giant, four-sided Daktronics LED video display positioned high above the ice at Amalie Arena, the 20,000-seat facility—formerly known as Tampa Bay Times Forum— where home games are played. The immense display measures 28 x 50 feet on its larger sides and 28 x 20 feet on the smaller sides facing the goals.

"As the game unfolds, Lightning fans want to see a replay of that save or that goal, or any exciting play moments after it happens. ZEPLAY keeps our fans happy by giving them all the replays they want without delay," said Jorge Rosell, director of broadcast production systems for the Tampa Bay Lightning.

ZEPLAY simplifies the whole process because the operator only has to look at one screen to see the video choices, and all of the key features and functions are easily accessible from the controller's T-Bar


"The issue of speed goes beyond how quickly the crowd gets to see a replay," he continued. "Before it becomes part of our live show, our director has to see it first. The faster we obtain his approval, the faster we can get it out to the video board. ZEPLAY simplifies the whole process because the operator only has to look at one screen to see the video choices, and all of the key features and functions are easily accessible from the controller's T-Bar."

Speed also comes into play when ZEPLAY is used to furnish official replays to the referees. This occurs often during video production for The Tampa Bay Storm, the Arena Football League (AFL) team that also calls Amalie Arena home. Since there are usually no broadcast trucks or rights holders associated with AFL games, Rosell said they often provide official replays and live-stream their big board show, including ZEPLAY replays and highlight packages, via the team's website.

During the recent renovation, the production control room—which has a floor to ceiling window overlooking center-ice—went 1080i HD with ZEPLAY, a new Ross Carbonite 24 2-M/E production switcher and a Chyron Lex 3 live graphics system. After discovering that the existing EVS system was too cost-prohibitive to upgrade, Rosell began looking at more affordable options that wouldn't compromise operational features or reliability. He approached the Ottawa Senators NHL team in Canada to inquire how they liked their two ZEPLAY systems.

"The Senators were the first NHL team to choose ZEPLAY, and they were very happy with it, noting its ease of use in addition to its affordability," Rosell said. "We jumped at the opportunity to be the second NHL arena to get a ZEPLAY."

Tampa Bay Lightning games are covered by up to 12 cameras, including studio/field, robotic, goal-cams and wireless units. With four HD-SDI inputs/outputs, ZEPLAY accesses camera signals from a Pesa Cheetah house router. Besides creating instant replays, the system also plays out B-Roll, including highlight packages, directly to the video boards during show opens and intermission. When lower-third supers, keys, mortices or other video effects are needed, ZEPLAY's output goes through the Carbonite switcher/Chyron Lex production chain before display on the large board inside the bowl.

In the near future, ZEPLAY will also send replays to a custom app that lets fans view them on their smartphones and mobile devices inside the arena.

About Tightrope Media Systems

Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage and broadcast automation systems. It provides station automation, video servers, Internet video on demand, live streaming, the Carousel Digital Signage system, and ZEPLAY, a multi-channel instant replay machine for stadiums, arenas and Outside Broadcast vehicles. Tightrope's award winning systems are used throughout the world.

Contact Tightrope Media Systems (866) 866-4118 | www.trms.com

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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