So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
Outstanding response time.
Brenckmanj
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Excellent as always.
Matthew Philpit
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
Joe is awesome!
Barry Behlen
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Grayson is to be commended... thorough and follows up.
Bob Sepe
Quick and helpful. Just what I needed.
Dennis Dutra
Great support and the system is running good thanks.
Chris Martin
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
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Fred Ramos
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James Carlton
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Dennis Dutra
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
Brook was awesome, quick response.
Jeff Sirrine
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
Always satisfied with the quick responses. Thanks.
Adam Bennett
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Youngt
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James Carlton
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Jason Faulds
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
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Tim Dean
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Drew Caron
Assistant Director, Londonderry Access Center
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
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Chris Martin
Exceptional service! A+
Brian Krause
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
The assistance was prompt and accurate.
Scott Hanley
Outstanding response time.
Brenckmanj
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
Grayson always takes good care of us!
Marnie Rhein
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
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Lisa Corbally

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Suburban Community Channels Serves Local Viewers with Tightrope Media Systems

New master control center, production truck benefit from multi-channel scheduling and playout, slo-mo instant sports replay

ST. PAUL, MINNESOTA, July 10, 2014 — Many Community TV broadcasters across the United States rely on Tightrope Media Systems to simplify multichannel scheduling and playout, but one Minneapolis-area broadcaster is leveraging the full Tightrope portfolio to establish meaningful community connections beyond master control.

Suburban Community Channels has been the Community TV and media resource connection for the northeast Minneapolis/St. Paul suburbs for more than 30 years, delivering 17 physical channels from its facility. As the local cable franchise authority for Comcast, the PEG broadcaster delivers eight channels of programming across 12 municipalities, including discrete government channels for each community. Suburban Community Channels populates its remaining channels with a variety of imported and locally produced content, the latter of which includes live broadcasts of high school sports.

Tightrope makes their equipment very accessible, with no special software or training required to learn their products. The user experience is really much better than competitive products, and that is especially true of ZEPLAY


Suburban Community Channels relies on solutions across Tightrope's portfolio to manage all content. In master control, Tightrope Cablecast server and automation solutions cost-efficiently deliver high-quality programming to Comcast viewers, simultaneously serving on-demand content to online viewers. Cablecast has played a significant role for the core master control operation, cost-efficiently transitioning Suburban Community Channels from analog to SDI digital while establishing an HD-ready future. On July 16, "On Location TV19" will become the first channel in the cluster to transition to HD.

"It was clear we needed to rebuild master control from the day I was hired," said Michael Simonds, technical lead for Suburban Community Channels. "We had a 25-year old system based on old analog composite video equipment and relay machine control, along with a massively sized router and automation system. Cablecast quickly and cleanly transitioned us to a digital environment while introducing a large number of operational efficiencies—not to mention returning real estate to our master control center. Tightrope clearly has the community media market in mind for product development, and understands the challenges we face."

Many of the new operational efficiencies are tied to centralized workflows. Operators can connect to the central Cablecast server from any location with web access, and schedule programming weeks in advance; or make scheduling changes on the fly. Cablecast also allows Suburban Community Channels to quickly add new channels and applications, the most recent of which was a video-on-demand service that offers city council meetings on the website of its member municipalities.

Additionally, Tightrope Carousel digital signage solutions support transitional broadcast feeds, including bulletin boards between programs. The Carousel systems also deliver a bright and lively mix of rotating informational programming for visitors and employees inside the lobby areas, providing an additional public-facing benefit for establishing community connections.

On board its production truck, the broadcaster uses a Tightrope ZEPLAY solution for slo-mo instant replay of highlights from varsity football and other local high school sporting events.

ZEPLAY allows production personnel to quickly trigger exciting replays and build highlight packages for viewers who follow local high school sports at home. Adding ZEPLAY to the infrastructure allows the production staff to operate across the workflow with more freedom by eliminating the more labor-intensive replay processes of the past.

"Tightrope makes their equipment very accessible, with no special software or training required to learn their products. The user experience is really much better than competitive products, and that is especially true of ZEPLAY," said Simonds. "For live sports production, having four inputs and four outputs means that our operators don't need to do any more intensive switching. We're no longer doing the old school method of following the puck or the ball and switching angles in real-time. The ZEPLAY records every angle, and we can assemble what we need to enhance our sports programming. It has simplified our live productions dramatically—just as Cablecast has simplified our master control operations."

About Tightrope Media Systems

Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage and broadcast automation systems. It provides station automation, video servers, internet video on demand, live streaming, the Carousel Digital Signage system, and ZEPLAY, a multi-channel instant replay machine for stadiums, arenas and Outside Broadcast vehicles. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 or visit them on the web at http://www.trms.com.

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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IDENTITY CRISIS

We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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