The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
Always satisfied with the quick responses. Thanks.
Adam Bennett
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
Quick response and knowledgable support.
James Carlton
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
Always fantastic support. Thanks!
Tim Dean
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
Brook was awesome, quick response.
Jeff Sirrine
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Quick and helpful. Just what I needed.
Dennis Dutra
Joe is awesome!
Barry Behlen
Thanks for such a quick response.
Fred Ramos
Great support and the system is running good thanks.
Chris Martin
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
Grayson always takes good care of us!
Marnie Rhein
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Quick and helpful. Just what I needed.
Dennis Dutra
Great support and the system is running good thanks.
Chris Martin
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
Quick response and knowledgable support.
James Carlton
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
Exceptional service! A+
Brian Krause
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
Outstanding response time.
Brenckmanj
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
The assistance was prompt and accurate.
Scott Hanley
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
Grayson is to be commended... thorough and follows up.
Bob Sepe
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Excellent as always.
Matthew Philpit
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Outstanding response time.
Brenckmanj

Newsroom

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Signage Made Simple

How Tightrope Carousel makes running a digital signage system easy, affordable and creative.

Carousel by Tightrope Media Systems (TRMS) is a leader in the digital signage space. It all began in 1997 when TRMS Co-founder Andrew Starks was training high school teachers to use a digital bulletin board system to display messages for their students.

Starks noticed that when too much time passed between uses, the teachers forgot the way the system worked because the product was not user-friendly and creating digital signage was not their primary job.

This revelation led Starks and his business partner JJ Parker to develop Carousel—a digital signage solution so intuitive that busy people could use it to make fabulous looking displays the first time, after a long time, every time.

Like riding a bicycle

While Carousel has since evolved into a very advanced, sophisticated digital signage solution, this design philosophy—making signage creation fun and easy—still guides our product development.

We stay focused on the user experience with a streamlined content management workflow and other extremely intuitive capabilities so you can get right to work.

In the same way that you never forget how to ride a bike—even if it's been years since you last tried—Carousel's user interface lets you just hop on and go:

  • Get up and running super fast
  • Start using it right out of the box
  • Configure it to your heart's content
  • Choose from beautiful, free, ready-made templates
  • Experiment with your own bold, unique designs

Carousel 6.5's faster rendering lets you create sleek, elegant, sharp looking signage in no time, without bottlenecks or delays.

So you're not a techy

Digital signage has become one of the most dynamic ways to captivate people's attention in public places, like malls, hotels, arenas and conference centers. But having imagery moving and splashing across the screen doesn't have to be intimidating.

Carousel lets you build on stunning backgrounds, devise dynamic layouts, and embellish your displays and channels with content like:

  • Twitter posts
  • Facebook elements
  • Graphics
  • Aesthetic text
  • Video clips
  • RSS feeds and tickers
  • Branding elements

If you're looking to push the creative envelop but don't know how, no problem. We're here to help. Carousel gives you free tech support for life. Want to create a branded interactive kiosk? We can do that. We offer this—or any of your pie in the sky ideas—as a turnkey service.

Small businesses are big

If you're a small to mid-size business, you matter to us. As a sturdy, stable small business, we at Tightrope understand how daunting capital purchases can be for small businesses.

We know that tight budgets can pose cost barriers when implementing and expanding the latest technology. That's why affordability is one of our core principles. While our start-up costs have always been significantly lower than those of our competitors, our new pricing structure is taking affordability and scalability to a whole new level.

We now charge by the end point rather than the channel license. There's no longer any added cost to deliver different signage to different locations. And the media players you'll need for those new locations can now be acquired at a lower cost too.

No more barriers

With its scalability and new pricing, Carousel is designed to be a digital signage platform you can set-up and expand as you wish. No matter how large your network becomes, it never dictates or limits your workflow. We've made it easy.

Since processing cores can be added to Carousel to support an escalating number of player end points, this expansion doesn't adversely affect network performance. And in keeping with our promise of user friendliness, Carousel also performs its own remote IP and network diagnostics that can pinpoint areas of concern, saving your staff hours of troubleshooting.

You determine the workflow

Carousel gives you complete creative control over the look, content, branding and functionality of your digital signage network. Carousel's browser-based interface gives you access to a deep, full-featured toolbox that makes it fun, easy and intuitive to create great signage designs and displays from anywhere.

Customize your workflow:

  • Delegate responsibilities content management without relinquishing control
  • Determine who has access to your network, and how much
  • Facilitate reviews and approvals of new content
  • Design and deploy digital signage anywhere on your Carousel network
  • Situate servers in one centralized location or distribute them across different locations
  • Feed the same or different content to any of your network channels, whether the displays are local or thousands of miles away

No matter what configuration you choose, you can run and manage your whole system over a standard, IP local or wide area network from any connected device for maximum flexibility and convenience.

Stellar success stories

Carousel's reliable operation and ability to work well right out of the box has made it a popular choice for a wide range of customers, including:

  • Hotel workers
  • Tellers
  • Teachers
  • Museum curators
  • Librarians
  • Cruise directors
  • Restaurant owners
  • Event managers

For large public spaces, such as sports arenas, conference centers, shopping malls, and transit stations, people increasingly rely on digital signage systems like Carousel to quickly convey time-sensitive content with impact such as:

  • Emergency alerts
  • News feeds
  • Upcoming events
  • Room assignments
  • Maps and floor plans
  • Schedules
  • Social media text and pictures
  • Advertisements

Carousel's proven ease of use and accessibility have made it a popular choice for schools, such as Binghamton High School, Roanoke College and the University of Minnesota. The wireless display option has made it attractive to special venues, like the Modern Wing of the Art Institute of Chicago.

Choice Hotels uses Carousel to display time-sensitive information in a way that's consistent with its corporate branding. To serve its many well-respected hotel chains, Choice Hotels custom-branded signage presentations are delivered to digital signage displays across its organization. From a single, centralized server cluster, Choice Hotels delivers content to displays at its Rockville, MD corporate campus, its new Phoenix, AZ corporate campus and Choice Hotel locations.

Our customers like that Carousel gives them complete and customizable creative control over the look, content and functionality of this digital signage networks. And with our new pricing structure, there's an incentive for customers to grow their networks. Carousel is now ready to help you expand your digital signage network farther than you ever dreamed possible.

Contact our signage sales team at sales@trms.com to set up a demo today.

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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ONLY YOU
CAN SAVE US
FROM AN
IDENTITY CRISIS

We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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