Quick and helpful. Just what I needed.
Dennis Dutra
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Outstanding response time.
Brenckmanj
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
Thanks for such a quick response.
Fred Ramos
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Brook was awesome, quick response.
Jeff Sirrine
Always satisfied with the quick responses. Thanks.
Adam Bennett
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Quick and helpful. Just what I needed.
Dennis Dutra
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Quick response and knowledgable support.
James Carlton
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
Outstanding response time.
Brenckmanj
Excellent as always.
Matthew Philpit
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
Grayson always takes good care of us!
Marnie Rhein
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Always fantastic support. Thanks!
Tim Dean
Grayson is to be commended... thorough and follows up.
Bob Sepe
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
Exceptional service! A+
Brian Krause
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
Quick response and knowledgable support.
James Carlton
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
Great support and the system is running good thanks.
Chris Martin
Great support and the system is running good thanks.
Chris Martin
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
The assistance was prompt and accurate.
Scott Hanley
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Joe is awesome!
Barry Behlen
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore

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Portland Community TV Station Streamlines Workflow with Tightrope Media Systems

Cablecast servers simplify multichannel playout, on-air branding and remote operations



ST. PAUL, MINNESOTA, November 6th, 2013 — Portland, Maine's community television network CTN operates on a modest budget like most non-profit, public access TV stations. The station delivers on its mission to support, strengthen and enrich the local community with help from a lean, dedicated staff; and a cost-efficient, reliable workflow featuring Tightrope Media Systems server and automation technology.

Viewed locally on Time Warner Cable systems, CTN uses Tightrope Cablecast solutions to support two on-air channels and video-on-demand content at its website. Originally installed several years ago to simplify scheduling and multichannel playout, the station now automates on-air branding and has enhanced remote access through recent Cablecast upgrades.

"Cablecast is the core of our ingest and playout operation, as we use it to program both stations and update our website," said Tom Handel, executive director for CTN. "But we really like Tightrope's ability to deliver new updates that enhance the system at very reasonable costs."


"Cablecast is the core of our ingest and playout operation, as we use it to program both stations and update our website," said Tom Handel, executive director for CTN. "But we really like Tightrope's ability to deliver new updates that enhance the system at very reasonable costs."

The latest enhancements include a new video overlay feature that integrates channel branding within CTN's Cablecast SX video servers. This allows the station to generate lower corner station bugs and high-quality text crawls to promote upcoming programs. Selectable fonts and speed, as well as support for background and foreground images, allow CTN staff to customize insertions as needed.

"Our new video overlay feature brings this functionality to many public access and community TV stations for the first time," said Steve Israelsky, broadcast solutions lead, Tightrope Media Systems. "Traditionally, channel branding and other video overlay requires transitional downstream keying hardware that is quite expensive and often not within the budgets of these stations. Our Cablecast customers like CTN can now achieve this functionality with a simple and low-cost software upgrade."

CTN has also upgraded its Cablecast system to simplify remote access, allowing Handel and other staff members to easily access the servers over the internet. This enables the CTN staff to make scheduling changes from home, or switch to bulletin board feeds in the event of an after-hours technical problem at the station. Tightrope's Carousel digital signage server supports all live on-air bulletin board feeds.

Collectively, these enhancements streamline the workflow at CTN, helping a small staff operate in a very productive manner across all technical phases.

"The drag and drop nature of Cablecast already makes the system easy to operate when it comes to media ingest, scheduling and playout, but the ongoing enhancements have helped us better manage operations against budget-related staff cuts," said Handel. "We are saving about 20 hours a week in labor."

About Tightrope Media Systems

Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage and broadcast automation systems. It provides station automation, video servers, internet video on demand, live streaming, the Carousel Digital Signage system, and ZEPLAY, a multi-channel instant replay machine for stadiums, arenas and Outside Broadcast vehicles. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 or visit them on the web at http://www.trms.com.

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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