Thanks for such a quick response.
Fred Ramos
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
Joe is awesome!
Barry Behlen
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Outstanding response time.
Brenckmanj
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
Exceptional service! A+
Brian Krause
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
Outstanding response time.
Brenckmanj
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
The assistance was prompt and accurate.
Scott Hanley
Always fantastic support. Thanks!
Tim Dean
Brook was awesome, quick response.
Jeff Sirrine
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Grayson is to be commended... thorough and follows up.
Bob Sepe
Quick and helpful. Just what I needed.
Dennis Dutra
Great support and the system is running good thanks.
Chris Martin
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
Always satisfied with the quick responses. Thanks.
Adam Bennett
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
Great support and the system is running good thanks.
Chris Martin
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Grayson always takes good care of us!
Marnie Rhein
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
Quick response and knowledgable support.
James Carlton
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Excellent as always.
Matthew Philpit
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Quick response and knowledgable support.
James Carlton
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
Quick and helpful. Just what I needed.
Dennis Dutra

Newsroom

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MINNEAPOLIS AREA TV NETWORK EXPANDS PEG CHANNEL INFRASTRUCTURE WITH TIGHTROPE CABLECAST SERVERS

Tightrope solutions accommodate more programming, enhance content management across nine community based government access channels



ST. PAUL, MINNESOTA, May 20, 2013 — Northwest Community Television (NWCT)—which provides local origination, public access and government channels to cable subscribers in nine Minneapolis-area suburbs—has based its broadcast operation on Cablecast video servers from Tightrope Media Systems. NWCT recently added nine new Cablecast SXLE SD video servers to its infrastructure to support government access Channel 16, bringing its total to 13 systems enterprise-wide.

NWCT channels are carried by Comcast, which reaches more than 75,000 cable households in the northwest suburbs of Minneapolis. Channel 16 carries live and replayed video of city council and other meetings from city halls throughout the area. The channel also carries video programming specifically produced for each city by NWCT staff. The Tightrope solutions allow Channel 16 to efficiently narrowcast this programming, enabling residents to see meetings and other important information relevant to their municipalities without overtaxing server capacity.

Tightrope understands the needs of local origination and public access/government channels and caters to the unique needs of this market. We've derived many operational benefits from Cablecast, including reliable automation of our multi-faceted, multi-channel broadcast workflow.


Each new Cablecast system includes a Tightrope Carousel CG-310 server with digital signage software. This enables the central master control staff to transfer custom graphics to the remote Cablecast servers, which play out via Carousel software.

"We used to broadcast our government access programming from the videotape machines in our central facility, but recently decided to install nine new Cablecast SXLE SD servers—one at each of the nine city halls," said Tim Gaffron, Municipal Media Services Manager for Northwest Community Television. "With the purchase of these new Cablecast servers, we increased the amount of programming and the number of replays the local municipalities could offer their viewers, while freeing up capacity on our central servers."

At its central Brooklyn Park, Minnesota facility, NWCT has long used four Tightrope Cablecast SX2 SD, Cablecast Pro and SX2-HD video servers to play other NWCT channels to air, as well as several CG250 units for "billboarding". These include: Channel 18, an electronic billboard that delivers local announcements and program information from Tightrope's Carousel digital signage system; and public access channels 19 and 20, featuring programs produced by local residents.

Gaffron added that his desire to expand NCWT's existing capital investment in Tightrope solutions is based on the network's previous experience using the systems, as well as exceptional customer service received over the years. Alpha Video, a Tightrope dealer in the Minneapolis/St. Paul area, handled the sale of the nine new servers.

"All of our Tightrope systems have proven to be reliable, feature-rich and user-friendly, supporting our multi-channel broadcast workflow in a very intuitive, automated way," said Gaffron. "Tightrope understands the needs of local origination and public access/government channels and caters to the unique needs of this market. We've derived many operational benefits from Cablecast, including reliable automation of our multi-faceted, multi-channel broadcast workflow."

The new Channel 16 Cablecast systems reside in dedicated production control rooms built for each city hall. Video programming files can be sent between the central servers and the nine remote Channel 16 servers over a secure, private government fiber network. The video can play out from the remote server to Channel 16, or editors can download it into their video editing systems for other uses, such as excerpts for the news operation. Through Web-based monitoring, NWCT can start and stop recordings remotely; and program the system to automate these tasks.

About Tightrope Media Systems

Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage and broadcast automation systems. It provides station automation, video servers, internet video on demand, live streaming, the Carousel Digital Signage system, and ZEPLAY, a multi-channel instant replay machine for stadiums, arenas and Outside Broadcast vehicles. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 or visit them on the web at http://www.trms.com.

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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ONLY YOU
CAN SAVE US
FROM AN
IDENTITY CRISIS

We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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