I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
Grayson is to be commended... thorough and follows up.
Bob Sepe
Thanks for such a quick response.
Fred Ramos
Exceptional service! A+
Brian Krause
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
Grayson always takes good care of us!
Marnie Rhein
Great support and the system is running good thanks.
Chris Martin
Quick response and knowledgable support.
James Carlton
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
Outstanding response time.
Brenckmanj
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
Outstanding response time.
Brenckmanj
Quick response and knowledgable support.
James Carlton
Always fantastic support. Thanks!
Tim Dean
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Quick and helpful. Just what I needed.
Dennis Dutra
Joe is awesome!
Barry Behlen
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
Quick and helpful. Just what I needed.
Dennis Dutra
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
Great support and the system is running good thanks.
Chris Martin
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
The assistance was prompt and accurate.
Scott Hanley
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
Brook was awesome, quick response.
Jeff Sirrine
Excellent as always.
Matthew Philpit
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Always satisfied with the quick responses. Thanks.
Adam Bennett
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center

Newsroom

Back

imageTightrope Bolsters Sales & Service Team with New Appointments

Company strengthens customer-first approach across broadcast, cable and digital signage


ST. PAUL, MINNESOTA, JANUARY 6 2014 -- Tightrope Media Systems' unique identity as a leading solutions provider across the broadcast/cable and digital signage industries has propelled year-on-year business growth since its formation as a standalone company in 2001. Looking to further bolster the company's sales and service team to support future growth across both businesses, Tightrope recently promoted five-year company veteran Kelli Smith to Director of Broadcast Sales, and hired Richard Turner as Digital Signage Regional Sales Manager.

Kelli, based in Raleigh, NC, now manages sales for ZEPLAY, Tightrope's industry-leading choice for cost-efficient, multichannel instant replay servers; and the company's Cablecast portfolio of server and automation products. Kelli will leverage her experience and relationships from her previous roles as Southeast U.S. sales manager and Carousel sales manager (east coast) to drive new business across emerging vertical markets, notably universities and hospitality businesses, including hotels and cruise ships.

It's not just about technology; it's about understanding the stories the customers want and need to tell, and about a team, like Tightrope, that stands behind their products and encourages innovation and creativity.


“Tightrope is very well known in the digital signage space and in the local PEG broadcast community, and it's my goal to build that same recognition across a new group of customers in verticals that traditionally haven't used Tightrope broadcast solutions," said Smith. “For example, although Tightrope has thousands of servers operating in the field today, ZEPLAY is the only one focused on live production. We're working to make sure that prospective customers think of ZEPLAY first when it comes to slow motion instant replay servers."

As Tightrope Media Systems is privately held, Kelli stresses the importance of responding to customer and market needs directly. “I'm looking forward to growing the existing relationships I've built, and developing new ones through our customer-first approach," she added.

Richard Turner, based in Maryland, has more than 30 years in the professional AV, broadcast and IT markets working as an end user, consultant, engineer and content producer. Most recently, he worked in the government sector. This rich and varied experience allows Richard to further elevate the already sterling customer service at Tightrope.

Richard is looking forward to learning the Southeast territory and meeting Tightrope's strong customer base across the region. “It's always great to learn how our end users use digital signage to tell their story," said Turner. But he also realizes that sorting out the differences in all of the products in the market is challenging. “My greatest goal is education and ensuring our customers get the most from our resources and products," adds Turner.

“It's not just about technology; it's about understanding the stories the customers want and need to tell, and about a team, like Tightrope, that stands behind their products and encourages innovation and creativity."

About Tightrope Media Systems

Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage and broadcast automation systems. It provides station automation, video servers, Internet video on demand, live streaming, the Carousel Digital Signage system, and ZEPLAY, a multi-channel instant replay machine for stadiums, arenas and Outside Broadcast vehicles. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 or visit them on the web at http://www.trms.com.

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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ONLY YOU
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IDENTITY CRISIS

We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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