Always satisfied with the quick responses. Thanks.
Adam Bennett
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
Quick and helpful. Just what I needed.
Dennis Dutra
Great support and the system is running good thanks.
Chris Martin
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
Grayson always takes good care of us!
Marnie Rhein
Outstanding response time.
Brenckmanj
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Quick and helpful. Just what I needed.
Dennis Dutra
The assistance was prompt and accurate.
Scott Hanley
Grayson is to be commended... thorough and follows up.
Bob Sepe
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
Great support and the system is running good thanks.
Chris Martin
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
Quick response and knowledgable support.
James Carlton
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
Outstanding response time.
Brenckmanj
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
Excellent as always.
Matthew Philpit
Thanks for such a quick response.
Fred Ramos
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Always fantastic support. Thanks!
Tim Dean
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Exceptional service! A+
Brian Krause
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Brook was awesome, quick response.
Jeff Sirrine
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
Joe is awesome!
Barry Behlen
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
Quick response and knowledgable support.
James Carlton

Newsroom

Back

Automation System Streamlines Digital Signage And Cable TV At Massasoit Community College

Click here for original article in Systems Contractor News

MASSASOIT, MA, MAY 9, 2011—Communication has never been easier at Massasoit Community College in Massasoit, MA, now that MCC has installed a new digital signage system with ties into its cable TV system. New digital imaging capabilities, video server, and optional On Demand server have brought simplicity and sophistication to a system that once consisted of note-covered cork boards and pushing buttons on VCRs.

"I wanted a system that would automate the college's cable TV channel and incorporate it into the bulletin board system seamlessly," said Ed Krasnow, Massasoit's director of TV, radio, and instructional media. "It's really streamlined our workload."

Krasnow chose Cablecast Pro from Tightrope Media Systems. Its simple programming interface allows him to drag and drop any digital video file into its time slot and then takes it from there. "When you put your schedule together with this software, it publishes itself to the station's website and to its on-air bulletin board," said Steve Israelsky, VP of sales and chief marketing officer for Tightrope Media. "Our Carousel software pulls the program information and dynamically creates promotional slides for the shows throughout the day."

I wanted a system that would automate the college's cable TV channel and incorporate it into the bulletin board system seamlessly. [Tightrope] really streamlined our workload.


The addition of the Video on Demand server adds yet another dimension to the picture. If Krasnow wants to make a program available to viewers whenever they want to watch it, he simply checks a box in the user interface.

MCC staff record all new programming digitally, but they can also schedule any non-digital content, such as older videotape programming, just as easily for playout. When these analog programs are played, the system automatically records them digitally and store them on the server for future use. Each monitor is divided into four quadrants in order to customize signage content for the two Massasoit Community College campuses.

"The great thing about Cablecast is it doesn't have to be a specific digital format," said Justin Dorsey, sales representative for HB Communications in Waltham, Mass, which designed and installed Massasoit's station automation system. "In addition to MPEG2, Cablecast SX Video Servers play most other digital file formats such as MPEG4, AVI, QuickTime, H.264, DV, and DVCPro. When it comes to automating cable head ends, Cablecast is one of our go-to products. It's really designed from the ground up to work in a cable access environment."

Massasoit's older bulletin board technology made it an ideal candidate for upgrading to Tightrope Media System's Carousel digital signage technology, which can be used together with the Cablecast Pro software.

A network of 15 52-inch Viewsonic LCD monitors hang in the busiest hallways and favorite gathering spots on both of Massasoit's campuses. Each monitor is connected to a small Carousel 220 player that accepts the digital feed from the system's head end, in this case located at the Brockton Campus. Rather than mount the player to the rear of each monitor, Dorsey says they opted to run Cat-5 extension cable to nearby rooms or closets where they installed the players. While most monitors are taking the signal from a dedicated player, some players are feeding more than one monitor where the content is the same. At the head end, Cablecast Pro, which can handle up to 200 channels of digital signage, is rack mounted along with the playout server, VOD server, and a variety of playback and audio technology.

Signage content is customized for each campus. By dividing each monitor screen into four quadrants, Krasnow can post universal information in one quadrant, build specific data in another, and perhaps run information on class cancellations, club meetings or sporting events in the others. Even better, he doesn't have to do all the production work himself.

"My goal was not to have my department create messages for people," Krasnow said, "but to have every department in the college create their own messages. I needed to have computer novices, administrative assistants, and staffers able to create messages with relative ease."

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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