Always fantastic support. Thanks!
Tim Dean
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
Grayson is to be commended... thorough and follows up.
Bob Sepe
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
Great support and the system is running good thanks.
Chris Martin
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
Exceptional service! A+
Brian Krause
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
Excellent as always.
Matthew Philpit
Thanks for such a quick response.
Fred Ramos
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Grayson always takes good care of us!
Marnie Rhein
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
Quick response and knowledgable support.
James Carlton
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Quick response and knowledgable support.
James Carlton
Outstanding response time.
Brenckmanj
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
Outstanding response time.
Brenckmanj
Always satisfied with the quick responses. Thanks.
Adam Bennett
Brook was awesome, quick response.
Jeff Sirrine
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
The assistance was prompt and accurate.
Scott Hanley
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Joe is awesome!
Barry Behlen
Quick and helpful. Just what I needed.
Dennis Dutra
Quick and helpful. Just what I needed.
Dennis Dutra
Great support and the system is running good thanks.
Chris Martin
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins

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Larchmont-Mamaroneck Community Television Enhances Quality with Cablecast

Cablecast HD servers, Cablecast Live & Cablecast Reflect help community broadcaster easily upgrade to high definition and enable effortless HD live streaming

ST. PAUL, MINNESOTA, AUG 24, 2016 – Striving to provide better-quality viewing experiences to its audience, Larchmont-Mamaroneck Community Television (LMCTV) has upgraded its video playout capabilities and online offerings with Cablecast HD video servers and streaming solutions from Tightrope Media Systems.

Headquartered in the Town of Mamaroneck, New York, LMCTV produces close to one thousand (1000) hours of programming each year for its three television channels – local public access, municipal government, and an education and 'import' channel that offers viewers high school concerts, graduations, meetings, and a robust Varsity Sports program covering over 80 games annually. In addition to this educational content, the latter channel also includes shows from neighboring stations and producers. Each channel features its own tailored bulletin board between daily programming, displaying show schedules, community announcements, social media feeds and more.

Building on eight years of satisfaction using Cablecast automation and playout systems for its channels and Tightrope's Carousel Digital Signage Software for its bulletin boards, LMCTV recently enhanced and expanded its Cablecast deployment as it moved towards HD distribution. Supplied by integrator DNR Laboratories, Cablecast SX2HD and Cablecast SXHD LE multi-format video servers power HD playout for the three channels, while a Cablecast Live streaming server and the Cablecast Reflect cloud-based delivery service provide high-quality, bandwidth-efficient HD streams to a virtually unlimited number of online and mobile viewers.

In a cable access environment, each staff member often has to do more than one job, so it's important that the systems work seamlessly together to make things easier for us

"While our channels on Cablevision and Verizon are limited to standard-definition video, we wanted to deliver a higher-quality service to our viewership," said Matt Sullivan, chief operating officer at LMCTV. "By offering live HD streams through our website, we can at least bring our viewers HD on their computers and tablets as a start, and we're fully ready for HD television distribution whenever our carriers allow it. Cablecast gives us a sure-fire way to know we're delivering the best possible product to our audience."

LMCTV's live online streams are a significant facet of its connection to its viewership, and the seamless integration of the Cablecast system simplifies their creation. "The ease of use of Cablecast Live and Cablecast Reflect is a big benefit for us," Sullivan said. "We don't need to take any extra steps to stream online. Whatever content we are playing on our Cablecast systems is automatically available in HD on our website for viewing on multiple devices, expanding our reach both within and beyond our community."

The tight integration between Cablecast and Carousel brings similar operational efficiencies to LMCTV's bulletin board service. "In a cable access environment, each staff member often has to do more than one job, so it's important that the systems work seamlessly together to make things easier for us," said Sharon Latimer-Mosley, bulletin board manager at LMCTV. "Carousel bulletins such as program schedules and meeting calendars can be updated automatically, saving us time and effort, while the system's reporting tools let us provide detailed information to community contributors about the delivery of their messages."

LMCTV on-air programmer Stephen Aluisa also cited Cablecast's ease of use as a key benefit. "With Tightrope's software updates over the years, they've continued to make the system simpler and more efficient to operate," he noted. "The recently-added ability to operate Cablecast remotely from a mobile device has also been a big advantage, making last-minute schedule changes less stressful when you're in the field or unable to get to the office."

Like its original Cablecast installation, the recent upgrades have met LMCTV's goals. "The Cablecast system has done everything we've asked it to do," summarized Sullivan. "The upgrade has also given us the flexibility to take in any video file, in any HD or SD format, directly from our studio or producers. It's definitely made everyone at LMCTV's life easier, and at the same time enabled us to provide our viewers with a significantly better online experience in HD."

About Tightrope Media Systems

Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage and broadcast automation systems. It provides station automation, video servers, Internet video on demand, live streaming, the Carousel Digital Signage system, and ZEPLAY, a multi-channel instant replay machine for stadiums, arenas and Outside Broadcast vehicles. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 or visit them on the web at http://www.trms.com.

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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