Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Always fantastic support. Thanks!
Tim Dean
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
Quick response and knowledgable support.
James Carlton
Excellent as always.
Matthew Philpit
The assistance was prompt and accurate.
Scott Hanley
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
Exceptional service! A+
Brian Krause
Brook was awesome, quick response.
Jeff Sirrine
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
Outstanding response time.
Brenckmanj
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Joe is awesome!
Barry Behlen
Grayson is to be commended... thorough and follows up.
Bob Sepe
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Great support and the system is running good thanks.
Chris Martin
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
Outstanding response time.
Brenckmanj
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
Great support and the system is running good thanks.
Chris Martin
Quick and helpful. Just what I needed.
Dennis Dutra
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Grayson always takes good care of us!
Marnie Rhein
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
Thanks for such a quick response.
Fred Ramos
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Quick response and knowledgable support.
James Carlton
Always satisfied with the quick responses. Thanks.
Adam Bennett
Quick and helpful. Just what I needed.
Dennis Dutra
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV

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Tightrope Media Systems Launches New Instant Replay System, Strengthens Cablecast Feature Set

New ZEPLAY offers lower entry costs for professional-grade sports replay, while Cablecast 5.3 enhances overall workflow for broadcasters

ST. PAUL, MINNESOTA, February 10, 2014 – Tightrope Media Systems is coming to the 2014 NAB Show with exciting product launches and enhancements that bring more operational benefits to existing customers, while creating a foundation to expand into new business areas.

At NAB (Las Vegas Convention Center, April 7-10, Booth C6508), Tightrope will introduce a new 2x2 version of its tried-and-true ZEPLAY slo-mo instant replay solution for sports production. The new version brings the same rock-solid stability, ease of use and expansive feature set of its 4x4 sibling at a much lower cost of entry – as in roughly half the price.

A large cross section of our customer base in the local cable market was being underserved in this sector. The 2x2 ZEPLAY gives these and other customers, including small-to-midsized venues and colleges, an affordable, feature-rich and reliable solution to enhance the sports fan experience


“We have found that many customers don't require the four-in, four-out, eight-angle support that our original ZEPLAY solution offers," said Steve Israelsky, broadcast solutions lead, Tightrope Media Systems. “A large cross section of our customer base in the local cable market was being underserved in this sector. The 2x2 ZEPLAY gives these and other customers, including small-to-midsized venues and colleges, an affordable, feature-rich and reliable solution to enhance the sports fan experience. It also gives our 4x4 customers another option if they want to add more angles at a lowerprice."

Both ZEPLAY units will incorporate new features for NAB that are available in the ZEPLAY 3.0 release,scheduled for right after the show. This includes a new export feature that allows production staff to export entire multi-angle sequences as opposed to individual clips, making it easier to share engaging content – and game-changing moments – immediately in an edited sequence as opposed to a series of individual clips.

ZEPLAY 3.0 also adds a number of operator-oriented refinements to the sequence editor. Individual clip speeds across sequences have always been variable, allowing operators to show play highlights from one angle at full speed; and then show the culmination of the play in slow motion from a different angle. ZEPLAY users can now specify a default rate for the entire sequence, and then modify that speed from the T-Bar as the sequence plays out. ZEPLAY 3.0 also includes an enhanced audio capability to assist in editing the highlight sequences, as well as improvements in the story board and editing window layouts.

Cablecast Streaming

Speaking of local cable channels, Tightrope has enhanced its Cablecast server and automation platform with new streaming, processing and monitoring features that introduce new efficiencies and operational improvements. These developments are particularly ideal for Tightrope's large PEGchannel and university customer base.

Foremost, the incorporation of H.264 streaming vastly improves compatibility for multiplatform delivery. The main benefits are twofold: consumers can easily watch PEG channel content on tablets,smartphones and other mobile devices; and station engineers can cleanly monitor playout on these same devices, as opposed to being tied to a desktop station.

“The evolution to H.264 streaming means that broadcasters, including PEG channels, can deliver more streams at higher quality to more viewers, thanks to exceptional bandwidth improvements and compatibility across more playout devices," said Israelsky. “The ability to deliver important local content to more viewers is a benefit both to the station and the community. It is a feature that many PEG channels are ready to incorporate as they more aggressively work to expand audiences in the digital TV age."

Additionally, Cablecast 5.3 adds AFD support to automatically and seamlessly present on-air content across 16:9 and 4:3 screens in the most attractive manner, without awkward cropping and reformatting. This ensures that content looks great on screen without the need for expensive up,down, cross and aspect ratio conversion gear.

Tightrope has also enhanced its built-in RAID monitoring solution for Cablecast, reporting potential issues directly within the user interface – alerting customers well in advance of potentially devastating events. The service also automatically backs up database content and information to the cloud forquick restoration in the event of a critical error.

Finally, the new Cablecast 5.3 release also expands compatibility with routing switchers, adding support for Snell/Pro-Bel and Aja routers. This raises the number of routers supported within Cablecast to near 100, ensuring that customers can control routing traffic, stream playout and more for a tighter overall workflow.

About Tightrope Media Systems

Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage and broadcast automation systems. It provides station automation, video servers, Internet video on demand, live streaming, the Carousel Digital Signage system, and ZEPLAY, a multi-channel instant replay machine for stadiums, arenas and Outside Broadcast vehicles. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 orvisit them on the web at http://www.trms.com.

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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ONLY YOU
CAN SAVE US
FROM AN
IDENTITY CRISIS

We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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Domestic - Brian Galante
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