TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Great support and the system is running good thanks.
Chris Martin
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
Quick and helpful. Just what I needed.
Dennis Dutra
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
Brook was awesome, quick response.
Jeff Sirrine
Grayson always takes good care of us!
Marnie Rhein
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
Great support and the system is running good thanks.
Chris Martin
Grayson is to be commended... thorough and follows up.
Bob Sepe
Quick and helpful. Just what I needed.
Dennis Dutra
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Outstanding response time.
Brenckmanj
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
Always fantastic support. Thanks!
Tim Dean
Always satisfied with the quick responses. Thanks.
Adam Bennett
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
Outstanding response time.
Brenckmanj
Quick response and knowledgable support.
James Carlton
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
Joe is awesome!
Barry Behlen
Excellent as always.
Matthew Philpit
Thanks for such a quick response.
Fred Ramos
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Quick response and knowledgable support.
James Carlton
Exceptional service! A+
Brian Krause
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
The assistance was prompt and accurate.
Scott Hanley

Newsroom

Back

Tightrope Media Systems and BrightSign Evolve Partnership

Carousel Digital Signage Software users can now seamlessly integrate with any BrightSign player, extending integration possibilities from singular displays to wide-scale networks

ST. PAUL, MINNESOTA, June 26, 2017 – As part of its continued strategy to reduce the costs of deploying and managing digital signage networks, Tightrope Media Systems has broadened its integration with BrightSign, the market leader in digital signage players, to span its entire product line.

Tightrope and BrightSign first announced an integration partnership for digital signage networks in 2014, citing the technical benefits of merging Tightrope’s advanced content creation and management strengths with the signature robustness and reliability of BrightSign XD media players. The central strategy at the time was to minimize the cost of deploying and scaling larger Tightrope Carousel Digital Signage networks, with BrightSign’s affordability offering a cost benefit for integrators and end users deploying across multiple locations.

The partnership was expanded in 2015 to include BrightSign’s XD2 players, which introduced H.264 video streaming support to enhance visual capabilities; faster HTML5 and graphics processing; and media player synchronization for video walls, among other features.  

The latest evolution in the partnership extends compatibility to all BrightSign players. This includes all of the new Series 3 players, including the LS423, which provides customers with a robust and reliable commercial grade player at a very affordable price.

“The integration between Tightrope’s recently released Carousel 7.0 Software and the LS423 player echoes the core strategy of partnership – keeping costs manageable for customers,” said Ann Holland, BrightSign’s Vice President of Marketing. “The small form, commercial-grade LS423 is fully featured to run circles around the competition. It offers HTML5 support, 1080p60 video, H.265 decoding, USB 2.0, and frame-accurate synchronization at only $250 list price.”

While the compact but powerful LS423 player compatibility is attractive for customers with large deployments of common content – including corporate and education campuses - it also offers a low-cost alternative for businesses and organizations feeding content to a video wall or central display via a simple streaming application. As with all BrightSign players, the LS423 allows network operators to remotely maintain, monitor and update players from any networked location. Seamless integration with Tightrope ensures all changes are immediately recognized within the Carousel 7.0 user interface, which offers a centralized dashboard to manage all BrightSign players on the network.

“Tightrope and BrightSign have seen great success since coming to market together in 2014, and we continue to attract new customers by giving integrators and end users sensible options for affordable, reliable integrated solutions across content creation, management and playout,” said Eric Henry, president, Tightrope Media Systems. “We anticipate even greater interest from a wider customer base as we broaden our integration strategy to span deployments of any size.  

About Tightrope Media Systems

Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage and broadcast automation systems. It provides station automation, video servers, Internet video on demand, live streaming, and the Carousel Digital Signage Software. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 or visit them on the web at http://www.trms.com.

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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Calendar of Events

Sep 11, 2017
 - 
Sep 14, 2017

NATOA 2017 Conference

Seattle, WA
Click here for more information

NATOA's 2017 Annual Conference promises to be packed with the educational sessions, dynamic speakers and exciting and productive networking events that you've come to expect from this annual event. Join us in the Pacific Northwest to hear from the experts about what local governments are facing this year. Become better equipped to succeed in your job, meet colleagues from across the country, and meet with vendors offering the products you need in your jurisdiction.

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ONLY YOU
CAN SAVE US
FROM AN
IDENTITY CRISIS

We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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