TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
So far, everything is running smoothly again. Grayson is very helpful!!
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Quick and helpful. Just what I needed.
Dennis Dutra
Grayson always takes good care of us!
Marnie Rhein
Excellent as always.
Matthew Philpit
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
Quick and helpful. Just what I needed.
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Thanks for such a quick response.
Fred Ramos
Grayson is to be commended... thorough and follows up.
Bob Sepe
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
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Broadcast Communications Manager, Edison, NJ
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Joe is awesome!
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Quick response and knowledgable support.
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It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
Brook was awesome, quick response.
Jeff Sirrine
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
Exceptional service! A+
Brian Krause
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Great support and the system is running good thanks.
Chris Martin
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
Always fantastic support. Thanks!
Tim Dean
Outstanding response time.
Brenckmanj
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
Always satisfied with the quick responses. Thanks.
Adam Bennett
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Outstanding response time.
Brenckmanj
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
Great support and the system is running good thanks.
Chris Martin
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
Quick response and knowledgable support.
James Carlton

Newsroom

Back

Digital Signage Brings Them Back to Church

First Baptist Church uses new technology to help with basic church mission

image

by Jerry Gale, Kreski Marketing, jgale@kreski.com

"Since we've installed our new digital signage system, we are hoping to see more families who came for Upward Basketball on Friday and Saturday return on Sunday for worship."

That's Blake Atwood, Director of Media and Communications at First Baptist Church Georgetown, TX explained how new technology is helping with a basic church mission. "Two challenges for any congregation are how to get non-church people to your doors and, once they are through the doors, how to get them to come back. Our Upward Basketball program is a perfect example. During Friday and Saturday nights, we have 900-1000 people walk onto our campus and only about 10-15% of those people are members." The new digital signage system, according to Atwood, has been a huge help in the effort to bring these non-members back on Sunday.

Prior to installing the signs, we were posting announcements and schedules on bulletin boards. The digital signage is much more visible and provides a much more welcoming environment.


Helping with the basketball program

The recent installation of a 65" Sharp LCD monitor and Tightrope Media Systems Solo 220 Player at the entrance of the gym has helped to make the games go smoother. The digital sign shows the daily schedule for the recreation center so kids and parents can find when and where their games start. Commenting on the digital signage, John Broekhuizen, League Director, says, "It gets pretty hectic around here especially on Saturday mornings when the youngest kids play. We split the gym in half so we have two games going with lots of parents and grandparents showing up to watch. The new digital signage automatically rotates the schedule so the most current games are at the top list. The parents have commented on how much easier it is to find the right location."

Campus-wide Signage System

The campus for First Baptist Church Georgetown, a northern suburb of Austin, includes the Worship Center, three education buildings and the recreation center. Atwood explained that the digital sign at the entrance of the gym is one part of a larger digital signage system installed throughout the church campus. "We installed seven 52" LCD's and one 65" LCD at the entrances to the buildings. The 65" by the gym is installed vertically and shows the weekly schedule for the recreation center. The rest of the monitors are installed horizontally and show full-screen images that include our weekly news video, daily schedules and 10-15 announcements for upcoming events. Atwood added, "As nice as it is to have the monitor showing the rec center daily schedules, the more important images shown on the sign are the advertisements for the worship services on Sunday morning."

The Whitlock Group in Austin worked with First Baptist Church to design and install the digital signage system. Besides the monitor in the recreation center, Whitlock installed two monitors in the foyer of the Worship Center and additional monitors by the entrances to the educational buildings. Each monitor is equipped with built-in speakers. The monitors in the Foyer are especially important on Sunday morning because they prominently show announcements for events coming up during the week. They encourage the one-hour-a-week members to come back for more activities during the week."

Whitlock demonstrated several signage software alternatives to the church. Mike Kettering, a church member involved in evaluating the software, said "We saw demos of several software packages and the Tightrope Media Systems Carousel solution was clearly the easiest to use. We liked that Tightrope is a hardware and software solution so we could install a Tightrope player with each monitor and know that the software will work with the player. Plus, the players have a menu that allows the monitors to be automatically turned on and off each day to conserve energy."

A Carousel Solo 220 player is installed with each monitor along with a Carousel Wireless card so that Atwood can update the players from his computer through the churches wireless network. He typically updates each player once or twice a week.

More Effective Communications

Atwood concluded, "We have been extremely pleased with the digital signage. Prior to installing the signs, we were posting announcements and schedules on bulletin boards. The digital signage is much more visible and provides a much more welcoming environment. The staff at the church produces a high-quality video each week that we were just running on our website. Now we run it on our digital signs. Our communication effort is inviting more people back to the church either for Sunday Service or for week-day events."


First Baptist Church of Georgetown, www.fbcgt.org

Tightrope Media Systems, www.trms.com

Whitlock Group, www.whitlock.com


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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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ONLY YOU
CAN SAVE US
FROM AN
IDENTITY CRISIS

We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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