Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
Always fantastic support. Thanks!
Tim Dean
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Brook was awesome, quick response.
Jeff Sirrine
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
Outstanding response time.
Brenckmanj
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
Grayson is to be commended... thorough and follows up.
Bob Sepe
Thanks for such a quick response.
Fred Ramos
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
The assistance was prompt and accurate.
Scott Hanley
Joe is awesome!
Barry Behlen
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Great support and the system is running good thanks.
Chris Martin
Exceptional service! A+
Brian Krause
Grayson always takes good care of us!
Marnie Rhein
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Excellent as always.
Matthew Philpit
Always satisfied with the quick responses. Thanks.
Adam Bennett
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Outstanding response time.
Brenckmanj
Quick and helpful. Just what I needed.
Dennis Dutra
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Great support and the system is running good thanks.
Chris Martin
Quick and helpful. Just what I needed.
Dennis Dutra
Quick response and knowledgable support.
James Carlton
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
Quick response and knowledgable support.
James Carlton
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson

Newsroom

Back

Edison TV Improves Workflow & Online Viewer Experience with Cablecast

Switch to integrated automation, playout and streaming platform saves significant time and effort for community broadcaster while elevating look, features and video quality of web presence

ST. PAUL, MINNESOTA, November 29, 2016 – As a two-time winner of national awards for excellence in government access television, Edison TV prides itself on making its programming easily available to residents of the Township of Edison, New Jersey on both its cable channel and online. When the station set out last year to find a replacement for its aging playout and automation system, it turned to the Cablecast platform from Tightrope Media Systems (TRMS) to meet its dual goals of visual and workflow enhancements.

"Like so many community channels, we're only able to broadcast in standard definition, but we wanted to be able to offer our live streams and video-on-demand clips in HD," said Michael D'Amato, broadcast communications manager for the Township of Edison. "We also really wanted a solution with an easier, more efficient and more automated workflow. We were jumping through a hundred hoops with our existing systems to get programming on the air, keep the live stream working, and get VOD clips and program schedules onto the township's website."

With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.


After researching numerous solutions, D'Amato selected Cablecast. "You would think it would have been easiest for us to continue with our previous vendor, but we found Cablecast's feature set best suited to our needs," he said. "Its intuitive interface stood out, as did time-saving features like being able to duplicate complete blocks of repeated programming between days or parts of the day."

A Cablecast SXLEHD server and Cablecast Broadcast Automation software now power playout for Edison TV's cable broadcasts, while Cablecast Live and Cablecast VOD servers create bandwidth-efficient live HD streams and on-demand clips for online and mobile viewing. Tightrope's Carousel Digital Signage Software rounds out the deployment, integrating seamlessly with the Cablecast platform to manage the station's video bulletin board. Systems integrator Varto Technologies supplied and installed the systems.

Cablecast's ease of use and efficient automation have delivered quantifiable benefits for Edison TV. "Whenever we created a program schedule, it used to take a lot of time and effort to copy it onto the township's website and get it onto our bulletin board," D'Amato explained. "I'd spend an hour and a half on Fridays creating and publishing the next three days' schedule. With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done – the tight integration between Cablecast, Carousel and our website automatically puts it into all the places and platforms we need. I can put those time savings towards focusing on creating great content."

The Cablecast Public Site gives us a much more professional look than we had before, with powerful new features such as keyword-based searches of our VOD library and a dynamically updated program schedule.


Cablecast's frictionless online publishing workflow has been similarly advantageous. "We used to export our VOD clips manually from our editing system, which tied up the workstation," said D'Amato. "With Cablecast, all I have to do is check a box when creating the schedule, and it automatically creates the high definition MP4 file and makes it available on our website. Creating live streams is equally easy and, like all aspects of Cablecast, has been very reliable for us – a benefit we didn't have with our old streaming system, where our streams were often down."

Further enhancing viewers' online experiences, D'Amato used Cablecast's Public Site web templates to quickly and easily launch a new, feature-rich Edison TV website that is automatically populated with the latest content. "The Cablecast Public Site gives us a much more professional look than we had before, with powerful new features such as keyword-based searches of our VOD library and a dynamically updated program schedule," he enthused. "It's been a huge upgrade for our online visitors."

Last but not least, Cablecast has given Edison TV the flexibility they need as they continue their HD transition. "We edit and bring in our programming in HD, but we also incorporate some file-based SD content and ingest material from DVDs," D'Amato said. "The ability to bring all of that in and mix it on the programming schedule without needing to convert it is a terrific capability. That really sums what Cablecast has done for us overall – the results have been terrific."

About Tightrope Media Systems

Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage and broadcast automation systems. It provides station automation, video servers, Internet video on demand, live streaming, the Carousel Digital Signage system, and ZEPLAY, a multi-channel instant replay machine for stadiums, arenas and Outside Broadcast vehicles. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 or visit them on the web at http://www.trms.com.

NEWSLETTER

Stay informed, join our mailing list:
Sign up for our Newsletter


On the Blog

RSVP today for FUTUREVISION at #ACMMPLS

Tightrope invites you to FUTUREVISION at #ACMMPLS for dancing, networking and clairvoyance.

Continue reading...

PRESS CONTACTS

Domestic - Brian Galante
    (e) brian@dimensionpronline.com
    (p) 207-494-8428

NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

NEWSLETTER

Stay informed, join our mailing list:
Sign up for our Newsletter


On the Blog

RSVP today for FUTUREVISION at #ACMMPLS

Tightrope invites you to FUTUREVISION at #ACMMPLS for dancing, networking and clairvoyance.

Continue reading...

PRESS CONTACTS

Domestic - Brian Galante
    (e) brian@dimensionpronline.com
    (p) 207-494-8428

Calendar of Events

Jun 26, 2017
 - 
Jun 29, 2017

AHECTA Conference

Clearwater Beach, FL
Click here for more information

AHECTA members represent both collegiate institutions and corporate entities dedicated to the advancement of video in higher education. Formerly known as the Association of Higher Education Campus Television Administrators, AHECTA now represents all things video on college and university campuses: from traditional cable television stations and residential CATV, to student productions, digital signage, online learning, and live and on-demand streaming.

Jun 29, 2017
 - 
Jun 29, 2017

ClarkPowell Fusion Technology Expo

Concord, NC
Click here for more information

This show is fresh off the heels of Infocomm so if you didn't get a chance to go to Florida this should be your stop for all of the newest in audio visual technology. We look forward to seeing you there!

Jul 12, 2017
 - 
Jul 14, 2017

ACM National 2017 Annual Conference

Minneapolis, MN
Click here for more information

Join community media professionals from across the country at the Marriott Minneapolis City Center on July 12-14, 2017 in Minneapolis, MN. Come together with those attending the conference and navigate through this learning opportunity while creating and maintaining relationships. Themed this year as “Rivers to Cross”, this addresses our call to rise up against challenges in making media and align as strong members of the industry. “Rivers to Cross” also indicates the future and looking ahead to what is to come. The conference boasts a stimulating schedule containing informational sessions, exhibits from vendors, and various networking opportunities.

NEWSLETTER

Stay informed, join our mailing list:
Sign up for our Newsletter


On the Blog

RSVP today for FUTUREVISION at #ACMMPLS

Tightrope invites you to FUTUREVISION at #ACMMPLS for dancing, networking and clairvoyance.

Continue reading...

PRESS CONTACTS

Domestic - Brian Galante
    (e) brian@dimensionpronline.com
    (p) 207-494-8428

ONLY YOU
CAN SAVE US
FROM AN
IDENTITY CRISIS

We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

NEWSLETTER

Stay informed, join our mailing list:
Sign up for our Newsletter


On the Blog

RSVP today for FUTUREVISION at #ACMMPLS

Tightrope invites you to FUTUREVISION at #ACMMPLS for dancing, networking and clairvoyance.

Continue reading...

PRESS CONTACTS

Domestic - Brian Galante
    (e) brian@dimensionpronline.com
    (p) 207-494-8428