If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
Always satisfied with the quick responses. Thanks.
Adam Bennett
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
The assistance was prompt and accurate.
Scott Hanley
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
Great support and the system is running good thanks.
Chris Martin
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
Quick response and knowledgable support.
James Carlton
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
Outstanding response time.
Brenckmanj
Thanks for such a quick response.
Fred Ramos
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
Outstanding response time.
Brenckmanj
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Excellent as always.
Matthew Philpit
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Exceptional service! A+
Brian Krause
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
Quick response and knowledgable support.
James Carlton
Always fantastic support. Thanks!
Tim Dean
Brook was awesome, quick response.
Jeff Sirrine
Joe is awesome!
Barry Behlen
Grayson always takes good care of us!
Marnie Rhein
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Quick and helpful. Just what I needed.
Dennis Dutra
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
Great support and the system is running good thanks.
Chris Martin
Quick and helpful. Just what I needed.
Dennis Dutra
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
Grayson is to be commended... thorough and follows up.
Bob Sepe

Newsroom

Back

Edison TV Improves Workflow & Online Viewer Experience with Cablecast

Switch to integrated automation, playout and streaming platform saves significant time and effort for community broadcaster while elevating look, features and video quality of web presence

ST. PAUL, MINNESOTA, November 29, 2016 – As a two-time winner of national awards for excellence in government access television, Edison TV prides itself on making its programming easily available to residents of the Township of Edison, New Jersey on both its cable channel and online. When the station set out last year to find a replacement for its aging playout and automation system, it turned to the Cablecast platform from Tightrope Media Systems (TRMS) to meet its dual goals of visual and workflow enhancements.

"Like so many community channels, we're only able to broadcast in standard definition, but we wanted to be able to offer our live streams and video-on-demand clips in HD," said Michael D'Amato, broadcast communications manager for the Township of Edison. "We also really wanted a solution with an easier, more efficient and more automated workflow. We were jumping through a hundred hoops with our existing systems to get programming on the air, keep the live stream working, and get VOD clips and program schedules onto the township's website."

With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.


After researching numerous solutions, D'Amato selected Cablecast. "You would think it would have been easiest for us to continue with our previous vendor, but we found Cablecast's feature set best suited to our needs," he said. "Its intuitive interface stood out, as did time-saving features like being able to duplicate complete blocks of repeated programming between days or parts of the day."

A Cablecast SXLEHD server and Cablecast Broadcast Automation software now power playout for Edison TV's cable broadcasts, while Cablecast Live and Cablecast VOD servers create bandwidth-efficient live HD streams and on-demand clips for online and mobile viewing. Tightrope's Carousel Digital Signage Software rounds out the deployment, integrating seamlessly with the Cablecast platform to manage the station's video bulletin board. Systems integrator Varto Technologies supplied and installed the systems.

Cablecast's ease of use and efficient automation have delivered quantifiable benefits for Edison TV. "Whenever we created a program schedule, it used to take a lot of time and effort to copy it onto the township's website and get it onto our bulletin board," D'Amato explained. "I'd spend an hour and a half on Fridays creating and publishing the next three days' schedule. With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done – the tight integration between Cablecast, Carousel and our website automatically puts it into all the places and platforms we need. I can put those time savings towards focusing on creating great content."

The Cablecast Public Site gives us a much more professional look than we had before, with powerful new features such as keyword-based searches of our VOD library and a dynamically updated program schedule.


Cablecast's frictionless online publishing workflow has been similarly advantageous. "We used to export our VOD clips manually from our editing system, which tied up the workstation," said D'Amato. "With Cablecast, all I have to do is check a box when creating the schedule, and it automatically creates the high definition MP4 file and makes it available on our website. Creating live streams is equally easy and, like all aspects of Cablecast, has been very reliable for us – a benefit we didn't have with our old streaming system, where our streams were often down."

Further enhancing viewers' online experiences, D'Amato used Cablecast's Public Site web templates to quickly and easily launch a new, feature-rich Edison TV website that is automatically populated with the latest content. "The Cablecast Public Site gives us a much more professional look than we had before, with powerful new features such as keyword-based searches of our VOD library and a dynamically updated program schedule," he enthused. "It's been a huge upgrade for our online visitors."

Last but not least, Cablecast has given Edison TV the flexibility they need as they continue their HD transition. "We edit and bring in our programming in HD, but we also incorporate some file-based SD content and ingest material from DVDs," D'Amato said. "The ability to bring all of that in and mix it on the programming schedule without needing to convert it is a terrific capability. That really sums what Cablecast has done for us overall – the results have been terrific."

About Tightrope Media Systems

Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage and broadcast automation systems. It provides station automation, video servers, Internet video on demand, live streaming, the Carousel Digital Signage system, and ZEPLAY, a multi-channel instant replay machine for stadiums, arenas and Outside Broadcast vehicles. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 or visit them on the web at http://www.trms.com.

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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Calendar of Events

Aug 24, 2017
 - 
Aug 24, 2017

JB&A Workflow Solutions Tour

New York, NY
Click here for more information

This is the only place you will find complete video workflow solutions set up and ready to demo. Receive personalized hands-on demos of complete workflow solutions in an intimate setting. Ask questions to industry experts. Solve your pain points with a real solution set! Pre-register for the event for a chance to win a GoPro. Winners will be chosen at random from each event’s qualifying entries, and announced the following week.

Sep 11, 2017
 - 
Sep 14, 2017

NATOA 2017 Conference

Seattle, WA
Click here for more information

NATOA's 2017 Annual Conference promises to be packed with the educational sessions, dynamic speakers and exciting and productive networking events that you've come to expect from this annual event. Join us in the Pacific Northwest to hear from the experts about what local governments are facing this year. Become better equipped to succeed in your job, meet colleagues from across the country, and meet with vendors offering the products you need in your jurisdiction.

Sep 25, 2017
 - 
Sep 25, 2017

Data Visual on Display

Edmonton, AB, CA
Click here for more information

DataVisual Technology Showcase Mark your calendars! Once again we will be holding our tech showcase in various cities across Canada - bringing to you new innovative pro AV products. Experience the hands-on demos and the not-to-miss seminars from industry leaders! Open To All - Resellers, Consultants & End-Users. Complimentary Lunch & Parking. No cost to attend.

Sep 26, 2017
 - 
Sep 26, 2017

Advanced Broadcast Solutions Media Tech Expo 2017

Portland, OR
Click here for more information

Are you a Broadcaster, IT Manager, House of Worship Facility, Government Agency, Educational Institute, Corporation, Live Event Production, Post House, Cable Provider, Film Maker, Audio Studio, Student or Professional that wants to keep up with the ever evolving professional technology field? This is the forum for you! This complimentary one-day event will feature educational sessions, networking opportunities and an exhibit hall showcasing equipment from a variety of manufacturers. Fresh from IBC, NAB, InfoComm, Broadcast Asia and other interrelated events, knowledgeable representatives from across our industry will be in attendance to assist, educate and empower you to understand the complexities required in today’s professional video and audio infrastructure. Registration is free and includes lunch and refreshments throughout the show. Attend the great seminars and enter our raffle to win prizes.

Sep 26, 2017
 - 
Sep 26, 2017

Data Visual on Display

Calgary, AB, CA
Click here for more information

DataVisual Technology Showcase Mark your calendars! Once again we will be holding our tech showcase in various cities across Canada - bringing to you new innovative pro AV products. Experience the hands-on demos and the not-to-miss seminars from industry leaders! Open To All - Resellers, Consultants & End-Users.
Complimentary Lunch & Parking.
No cost to attend.

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ONLY YOU
CAN SAVE US
FROM AN
IDENTITY CRISIS

We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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