We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
Quick response and knowledgable support.
James Carlton
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
The assistance was prompt and accurate.
Scott Hanley
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
Excellent as always.
Matthew Philpit
Quick and helpful. Just what I needed.
Dennis Dutra
Quick response and knowledgable support.
James Carlton
Great support and the system is running good thanks.
Chris Martin
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
Outstanding response time.
Brenckmanj
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Grayson always takes good care of us!
Marnie Rhein
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Always fantastic support. Thanks!
Tim Dean
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Thanks for such a quick response.
Fred Ramos
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
Grayson is to be commended... thorough and follows up.
Bob Sepe
Always satisfied with the quick responses. Thanks.
Adam Bennett
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
Exceptional service! A+
Brian Krause
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
Joe is awesome!
Barry Behlen
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Quick and helpful. Just what I needed.
Dennis Dutra
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Great support and the system is running good thanks.
Chris Martin
Outstanding response time.
Brenckmanj
Brook was awesome, quick response.
Jeff Sirrine
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds

Newsroom

Back

Tightrope Media Systems’ Cablecast Streamlines Workflows and Enables New Service Offerings for Douglas Cable Access

Comprehensive, feature-rich automation and playout platform delivers significant time savings, while intuitive, web-based scheduling interface enhances collaboration across departments

ST. PAUL, MINNESOTA, March 27, 2017 – When Douglas, Massachusetts community broadcaster Douglas Cable Access replaced its aging playout system early this year, it selected the Cablecast Broadcast Automation software and Cablecast Flex 4 video server from Tightrope Media Systems to provide the rich functionality the station desired. The results have exceeded the station’s expectations, as the Cablecast platform has streamlined its workflows while enabling it to offer new community services and add a third channel to its centralized operations.

“We requested hands-on demonstrations from all of the leading providers, and when I sat down and used Cablecast, it immediately felt like a great fit for how we work”

With its 10-year-old automation and playback system nearing the end of its life cycle, station management conducted extensive research on possible successors. “We requested hands-on demonstrations from all of the leading providers, and when I sat down and used Cablecast, it immediately felt like a great fit for how we work,” said Pat Aldrich, cable access coordinator at Douglas Cable Access. “I had been impressed by Cablecast when I saw it years ago at a trade show, but I was really blown away when I discovered its newest features in our demo.”

Working with reseller Integrated Solutions Group from Norwood, Massachusetts, the transition from the station’s old system to Cablecast proved to be fast and seamless. “I was pleasantly shocked by how quickly the deployment went,” Aldrich recounted. “We took the old system down one day, and the next day we were up and broadcasting with Cablecast – and that timeframe included overhauling our cabling infrastructure. A big part of that success was how intuitive the Cablecast system is – there was virtually no learning curve for me to start using it productively.”

Originally responsible for the Town of Douglas’ public access and government channels, the station chose a four-channel Cablecast Flex server configured with a trio of outputs alongside a recording channel for live feeds. The expanded capabilities allowed Douglas Cable Access to integrate the town’s educational channel – previously operated independently by staff at the local high school – within its unified playout center, taking the equipment burden off the school while enabling richer content offerings than the channel’s earlier DVD-based programming.

“We took the old system down one day, and the next day we were up and broadcasting with Cablecast..there was virtually no learning curve for me to start using it productively.”

School staff members now manage and program the channel remotely through Cablecast’s web-based interface, which Aldrich further lauds as opening up new efficiencies and opportunities for collaboration. “Our previous scheduling system could be operated through just one computer,” he explained. “Cablecast’s web interface allows multiple users from various town departments to work together from any location. For example, we can now give the police or fire departments the ability to create emergency text crawls themselves and immediately put them on-air.”

“The Tightrope platform saves us a lot of time on the back end, automatically publishing and updating our program schedules on our bulletin board.

The station uses Tightrope’s Carousel Digital Signage Software to power the community bulletin board seen on its public and government channels, leveraging Carousel’s tight integration with Cablecast. “With our old system, bulletins were entirely manually managed,” Aldrich said. “The Tightrope platform saves us a lot of time on the back end, automatically publishing and updating our program schedules on our bulletin board. It is also easy to use dynamic, external data sources in Carousel, and I was able to quickly integrate multiple Twitter feeds into our bulletins.”

Cablecast has enabled many additional, significant workflow improvements for Douglas Cable Access and its staff. Aldrich praises Cablecast’s powerful and intuitive scheduling tools, rich metadata support and extensive reporting capabilities as highlights among his favorite features, while the multi-codec format flexibility of the Cablecast Flex servers eliminates most of the time-consuming transcoding required for playout compatibility with the station’s previous system. “All of these efficiencies really add up to saving us a lot of time,” he noted.

Overall, Cablecast has far surpassed Douglas Cable Access’ original goals for the upgrade. “For me, it’s exciting to be able to offer new services to our town and departments,” Aldrich concluded. “Cablecast’s extensive capabilities have opened up a whole new world for us.”

About Tightrope Media Systems

Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage and broadcast automation systems. With its Cablecast portfolio, the company provides station automation, video servers, Internet video on demand and live streaming, while its Carousel Digital Signage system powers on-premise content and out-of-home networks across multiple business verticals. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 or visit them on the web at http://www.trms.com.

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2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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Calendar of Events

May 3, 2017
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May 4, 2017

AVI Live Chicago

Chicago, IL
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AVI LIVE is a free event with keynotes, professional development seminars, the latest in manufacturer technologies, as well as free on-site parking, food, drinks and more!

May 11, 2017
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May 11, 2017

SCAN NATOA 2017

Anaheim, CA
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May 12, 2017
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Mass Access 2017 Spring Conference

Worcester, MA
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May 18, 2017
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May 18, 2017

ISG 2017 Pro Video & Lighting Show

Dedham, MA
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Learn more at www.isgboston.com.

May 23, 2017
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Minneapolis, MN
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AVI LIVE is a free event with keynotes, professional development seminars, the latest in manufacturer technologies, as well as stadium tours, on-site parking, food, drinks and more!

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