Excellent as always.
Matthew Philpit
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Great support and the system is running good thanks.
Chris Martin
Always satisfied with the quick responses. Thanks.
Adam Bennett
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
Outstanding response time.
Brenckmanj
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
Grayson always takes good care of us!
Marnie Rhein
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
Always fantastic support. Thanks!
Tim Dean
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
Great support and the system is running good thanks.
Chris Martin
Quick response and knowledgable support.
James Carlton
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
Brook was awesome, quick response.
Jeff Sirrine
The assistance was prompt and accurate.
Scott Hanley
Exceptional service! A+
Brian Krause
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Quick and helpful. Just what I needed.
Dennis Dutra
Grayson is to be commended... thorough and follows up.
Bob Sepe
Thanks for such a quick response.
Fred Ramos
Quick and helpful. Just what I needed.
Dennis Dutra
Outstanding response time.
Brenckmanj
Quick response and knowledgable support.
James Carlton
Joe is awesome!
Barry Behlen
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University

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Dakota Media Access Drives HDTV and Streaming Upgrades with Tightrope Media Systems

Cablecast servers and automation system helps PEG channel cost-efficiently broadcast and stream more than 250 annual government and public affairs meetings

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ST. PAUL, MINNESOTA, March 4, 2015 — As the public, education and government access (PEG) provider serving the North Dakota cities of Bismarck and Mandan, Dakota Media Access began broadcasting its government access and community media channels in HDTV on February 24, 2015. The transition to HD, which also included new multiplatform delivery for online streaming, was supported through an upgrade to its Tightrope Media Systems Cablecast infrastructure.

The upgrade swapped the existing Tightrope Cablecast SD gear for a fully integrated Cablecast HD infrastructure including broadcast playout servers, Cablecast VOD for video on demand content and Cablecast Live for streaming its content to the web. The Cablecast upgrade additionally includes HD/SD up and down conversion, ensuring that existing SD content can still be incorporated into the program schedule.

Our successful HD migration—which puts us at the vanguard of PEG operations—is owing to upgrading our infrastructure to an affordable, reliable and user-friendly Cablecast HD workflow from Tightrope Media Systems


Overall, the upgrade is built on a multiplatform delivery strategy with higher quality content and flexible viewing options to drive audience numbers.

"This HD upgrade is more than a beauty makeover," said Mary Van Sickle, executive director, Dakota Media Access. "It conveys that our programming is valuable, timely and relevant. In this competitive media marketplace, going HD and offering live and on-demand web content is essential to attracting and retaining viewers. We chose to stay with Tightrope because they offer great technology at an affordable price backed by excellent customer service. Over the years, Tightrope has demonstrated a true understanding of the unique needs of community media and a long-standing dedication to the PEG market."

The government access channel—which is carried in HD on Channel 602 (and channel 2 for SD) on the Midcontinent Communications cable system—presents 250 live municipal and public affairs meetings that take place in Bismarck and Mandan, and Burleigh and Morton counties, annually. The community access channel programs—produced by Bismarck and Mandan citizens using Dakota Media's studios—are broadcast in HD on Channel 612 (SD channel 12). The Tightrope Cablecast upgrade includes a dedicated server to automate the delivery of promos, messaging, weather and announcements.

Dakota Media Access has additionally made further upgrades across its acquisition and production systems to attract more community members to its facility. Like many PEG channels nationwide, the facility provides community access to its HD production studios, along with systems training.

"The reality is that the high cost of upgrading to HD is cost-prohibitive for many community media operations nationwide, but we were determined to make it work for the benefit of our local community," Van Sickle said. "Our successful HD migration—which puts us at the vanguard of PEG operations—is owing to upgrading our infrastructure to an affordable, reliable and user-friendly Cablecast HD workflow from Tightrope Media Systems."

About Tightrope Media Systems

Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage and broadcast automation systems. It provides station automation, video servers, Internet video on demand, live streaming, the Carousel Digital Signage system, and ZEPLAY, a multi-channel instant replay machine for stadiums, arenas and Outside Broadcast vehicles. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 or visit them on the web at http://www.trms.com.

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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