Grayson always takes good care of us!
Marnie Rhein
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
Grayson is to be commended... thorough and follows up.
Bob Sepe
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Thanks for such a quick response.
Fred Ramos
Quick and helpful. Just what I needed.
Dennis Dutra
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
Outstanding response time.
Brenckmanj
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
Great support and the system is running good thanks.
Chris Martin
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
The assistance was prompt and accurate.
Scott Hanley
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
Excellent as always.
Matthew Philpit
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
Exceptional service! A+
Brian Krause
Outstanding response time.
Brenckmanj
Quick and helpful. Just what I needed.
Dennis Dutra
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Quick response and knowledgable support.
James Carlton
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Quick response and knowledgable support.
James Carlton
Always fantastic support. Thanks!
Tim Dean
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
Joe is awesome!
Barry Behlen
Brook was awesome, quick response.
Jeff Sirrine
Great support and the system is running good thanks.
Chris Martin
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
Always satisfied with the quick responses. Thanks.
Adam Bennett
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt

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CreaTV Chooses Tightrope Media Systems for Online Video Distribution

Tight integration between Cablecast Reflect, on-site Cablecast playout servers delivers affordable bandwidth management and benefits of the cloud for online video distribution

By Brian Galante, Dimension PR

ST. PAUL, MINNESOTA, June 2, 2015 — CreaTV San Jose, the community access provider serving San Jose, California, has chosen the Cablecast Reflect online video distribution service from Tightrope Media Systems (TRMS) to distribute select CreaTV programming—as live or video-on-demand streams—in high-definition. The Reflect solution integrates tightly with the central on-site Cablecast server to conserve bandwidth while still allowing the community to view all of the station's programming.

Founded in 2006, CreaTV produces four non-commercial PEG channels—two for community access and two for education—that are carried locally by Comcast. Residents, businesses, schools and organizations in San Jose and parts of nearby Campbell, CA are invited to become CreaTV members, learn about television production, and access CreaTV studio facilities and field gear to produce their own shows.

Cablecast Reflect is a game-changer because it makes HD online content distribution affordable. Since Tightrope really understands the needs of PEG channel providers, they've designed an automated, affordable solution that's perfect for us.


"While our programming is broadcast in SD, our goal is to push the content to the Web in HD," said Justin Cowgill, Chief Technology Officer for CreaTV. "But as a budget-challenged community access provider, content delivery networks (CDNs) and cloud storage can be expensive—especially if the services charge by the megabyte when we're dealing in gigabytes of data. Cablecast Reflect is a game-changer because it makes HD online content distribution affordable. Since Tightrope really understands the needs of PEG channel providers, they've designed an automated, affordable solution that's perfect for us."

As integrated with the main Cablecast VOD server, Cablecast Reflect stores a copy of videos in the cloud as needed. Once the file has been uploaded to the cloud, subsequent viewers will retrieve the file from the cloud without using any of CreaTV's bandwidth. Content can be pulled from any of the four CreaTV channels:

  • Community Channel 15, which features content produced by more than 120 member producers in ten languages
  • Bay Voice Channel 27, a regional community education channel featuring content from local colleges, as well as thematic programming covering politics, civic engagement and the arts
  • Classrooms Channel 28, featuring programming dedicated to K-12 education
  • Silicon Valley Channel 30, featuring CreaTV curated programming for Silicon Valley's diverse communities covering politics, public health, sports, and special interest topics

CreaTV San Jose is additionally in the process of transitioning its Cablecast SX SD video servers—including one Cablecast Pro VOD server and three live streaming servers—to Cablecast SX HD video servers as part of its comprehensive HD upgrade. CreaTV San Jose will also add an HD router, reference monitors, and other HDTV gear by the end of 2015.

"We can have tens of thousands of files that viewers want to see online, but if they aren't watching them, the high CDN usage and cloud storage fees we pay are a waste," said Cowgill. "Reflect lets us store only what's needed in the cloud, for as long as it's needed. It's fantastic the way Reflect automates cloud-based content distribution while making it affordable for the PEG community."

About Tightrope Media Systems

Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage and broadcast automation systems. It provides station automation, video servers, Internet video on demand, live streaming, the Carousel Digital Signage system, and ZEPLAY, a multi-channel instant replay machine for stadiums, arenas and Outside Broadcast vehicles. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 or visit them on the web at http://www.trms.com.

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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ONLY YOU
CAN SAVE US
FROM AN
IDENTITY CRISIS

We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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