If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Always fantastic support. Thanks!
Tim Dean
Excellent as always.
Matthew Philpit
Always satisfied with the quick responses. Thanks.
Adam Bennett
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
Great support and the system is running good thanks.
Chris Martin
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Joe is awesome!
Barry Behlen
Quick and helpful. Just what I needed.
Dennis Dutra
Great support and the system is running good thanks.
Chris Martin
Thanks for such a quick response.
Fred Ramos
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
Grayson is to be commended... thorough and follows up.
Bob Sepe
Exceptional service! A+
Brian Krause
Quick response and knowledgable support.
James Carlton
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
Brook was awesome, quick response.
Jeff Sirrine
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
Outstanding response time.
Brenckmanj
Quick response and knowledgable support.
James Carlton
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
Outstanding response time.
Brenckmanj
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
The assistance was prompt and accurate.
Scott Hanley
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
Grayson always takes good care of us!
Marnie Rhein
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
Quick and helpful. Just what I needed.
Dennis Dutra

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CMAC Upgrades to HD and Enhances Streaming with Cablecast Flex Server and 6.1 Software from Tightrope Media Systems

Channel density and flexibility of new server generation help make the station's move to high definition more affordable, while new software elevates web and mobile experiences

ST. PAUL, MINNESOTA – Fresno, California-based Community Media Access Collaborative (CMAC) has upgraded its playout infrastructure to HD and bolstered its online streaming capabilities by deploying the latest generation of solutions from Tightrope Media Systems (TRMS), including a Cablecast Flex multi-format video server and version 6.1 of the Cablecast broadcast automation software.

The Cablecast Flex 4 gives us the input and outputs we need in a single server, avoiding complexity and saving us money


A community access production facility serving Fresno and nearby Clovis, CMAC has depended on Cablecast automation, playout and streaming solutions for over four years to bring its public, education and government (PEG) programming to viewers on television and online. When CMAC sought to upgrade its playout capabilities from SD to HD, the flexible configurability and increased channel density of the new Cablecast Flex 4 server made it an ideal solution.

"While our channels on Comcast and AT&T can currently be distributed only in standard definition, we wanted our entire master control environment to be fully HD-ready," explained Bryan Harley, facilities and operations manager at CMAC. "With earlier HD server models, we would have needed two separate servers to provide the total of three playout channels that we need. The Cablecast Flex 4 gives us the input and outputs we need in a single server, avoiding complexity and saving us money, space and ongoing maintenance effort."

CMAC also took immediate advantage of the new HD capabilities to enhance the live and on-demand streams it offers for Internet and mobile viewers. High-quality H.264 streams are created automatically through Cablecast Live and Cablecast VOD in 720p HD, while the Cablecast Reflect cloud-based service enables delivery of the HD streams to a virtually unlimited number of viewers while minimizing bandwidth impact on the station's local network.

[VOD Chaptering in version 6.1] improves the online experience for government meetings to educational sessions to sports.


"Having the flexibility to deliver HD online and SD for television is really great," continued Harley. "We now stream all three of our channels on the web in HD, and we're ready to deliver HD on television as soon as the cable and telecom operators will distribute it."

CMAC also upgraded to Cablecast 6.1, the newest update of the comprehensive automation software. "The new VOD chaptering feature in version 6.1 is particularly appealing," Harley noted. "We can create chapter marks to help our viewers jump quickly to exactly the section they want to see within a VOD clip. This can improve their online experience for a variety of types of on-demand content, from government meetings and educational sessions to sports."

Version 6.1 is the second powerful Cablecast software upgrade that CMAC has enjoyed in the past year, having also benefited significantly from the 6.0 release. "The new user interface that came with version 6.0 is really great. It's very modern, sleek and easy to use, while the new advanced scheduling features improved our efficiency," said Harley. "The 'mobile-friendliness' of the new user interface has also been a big benefit for us. There have been a number of situations where we needed to make a quick change to the schedule while we were in away from the station, and being able to do that seamlessly from our phones has been incredibly useful."

Together, all of these new Cablecast products and releases have enabled CMAC to affordably keep pace with the evolving viewing preferences of their audience, and have further reinforced the reasons that led Harley to choose Cablecast in the first place. "Like always with Cablecast, the new Cablecast Flex server and the 6.1 software have added value and have been working very well, and I can't wait to see what the folks at Tightrope will cook up next!"

About Tightrope Media Systems

Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage and broadcast automation systems. It provides station automation, video servers, Internet video on demand, live streaming, the Carousel Digital Signage system, and ZEPLAY, a multi-channel instant replay machine for stadiums, arenas and Outside Broadcast vehicles. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 or visit them on the web at http://www.trms.com

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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