Always satisfied with the quick responses. Thanks.
Adam Bennett
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
Joe is awesome!
Barry Behlen
Thanks for such a quick response.
Fred Ramos
Quick and helpful. Just what I needed.
Dennis Dutra
Great support and the system is running good thanks.
Chris Martin
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Always fantastic support. Thanks!
Tim Dean
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Quick and helpful. Just what I needed.
Dennis Dutra
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Outstanding response time.
Brenckmanj
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
The assistance was prompt and accurate.
Scott Hanley
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Outstanding response time.
Brenckmanj
Quick response and knowledgable support.
James Carlton
Grayson is to be commended... thorough and follows up.
Bob Sepe
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Excellent as always.
Matthew Philpit
Quick response and knowledgable support.
James Carlton
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Brook was awesome, quick response.
Jeff Sirrine
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Exceptional service! A+
Brian Krause
Great support and the system is running good thanks.
Chris Martin
Grayson always takes good care of us!
Marnie Rhein
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett

Newsroom

Back

Tightrope Media Systems Transitions Fresno Community TV Channel to Cloud with Content Delivery Web Service

Tight integration with Cablecast Reflect and on-site Cablecast playout servers delivers affordable bandwidth management and cloud-enhanced online video distribution

By Brian Galante, Dimensions PR

ST. PAUL, MINNESOTA, June 24, 2015 — Community Media Access Collaborative (CMAC)—a community access TV production facility serving Fresno and Clovis, California—has chosen the Cablecast Reflect cloud-based service from Tightrope Media Systems (TRMS) to deliver its public, education and government (PEG) programming as live or on-demand video streams to Internet viewers.

We can count on Reflect to deliver [content to our viewers] reliably. We also appreciate that they added mobile device support...


image

"With Reflect, we no longer have to worry that our internet connection has enough bandwidth to deliver all the live and on demand video streams our online viewers want to watch," said Bryan Harley, facilities and operations manager for CMAC. "Regardless of a show's popularity, many viewers want to watch it on the device of their choosing. We can count on Reflect to deliver it to them reliably. We also appreciate that they added mobile device support because, in this day and age, we need to support as many distribution platforms as possible. The Cablecast portfolio definitely gives us that flexibility."

Since its April 2012 inception, CMAC has been using a Tightrope Media Systems workflow—including Cablecast multi-channel broadcast automation for main programming and Carousel digital signage systems for backup and bulletin content—at its downtown Fresno TV production facility. This Tightrope workflow includes Cablecast live and VOD servers that deliver a virtually unlimited number of high-quality, bandwidth-efficient H.264 streams to broadcast and online viewers respectively. Cablecast Reflect seamlessly interfaces with these on-site servers to aggregate, cache and distribute the media from its scalable cloud platform, removing the burden from CMAC's internet connection.

Shortly after adding Reflect, the City of Fresno held a City Council "General Plan Hearing" to discuss recommendations for handling urban development, and the challenge of urban sprawl in the region.

image

"Since this has been a hot topic here in Fresno for decades, many citizens that couldn't attend this particular meeting wanted to watch it live," Harley said. "Using Reflect to host the live stream, we enabled a very large audience to watch the live hearing with no issues whatsoever on the streaming side. And with Tightrope's end-to-end broadcast automation solution, we don't have to spend time buying and integrating separate products."

CMAC gives Fresno and Clovis residents, schools and organizations the means to produce their own video programs. For a small annual fee, Fresno and Clovis citizens train to use CMAC's TV production gear, large studio and private editing suites and create any type of show they wish—including talk shows, music videos, sports, cooking shows and indie films. CMAC's PEG channels are broadcast on local Comcast and AT&T U-Verse systems, and the content is streamed live and on demand to a global audience via CMAC's website.

About Tightrope Media Systems

Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage and broadcast automation systems. It provides station automation, video servers, Internet video on demand, live streaming, the Carousel Digital Signage system, and ZEPLAY, a multi-channel instant replay machine for stadiums, arenas and Outside Broadcast vehicles. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 or visit them on the web at http://www.trms.com.

NEWSLETTER

Stay informed, join our mailing list:
Sign up for our Newsletter


On the Blog


PRESS CONTACTS

Domestic - Brian Galante
    (e) brian@dimensionpronline.com
    (p) 207-494-8428

NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

NEWSLETTER

Stay informed, join our mailing list:
Sign up for our Newsletter


On the Blog


PRESS CONTACTS

Domestic - Brian Galante
    (e) brian@dimensionpronline.com
    (p) 207-494-8428

Calendar of Events

No items found.

NEWSLETTER

Stay informed, join our mailing list:
Sign up for our Newsletter


On the Blog


PRESS CONTACTS

Domestic - Brian Galante
    (e) brian@dimensionpronline.com
    (p) 207-494-8428

ONLY YOU
CAN SAVE US
FROM AN
IDENTITY CRISIS

We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

NEWSLETTER

Stay informed, join our mailing list:
Sign up for our Newsletter


On the Blog


PRESS CONTACTS

Domestic - Brian Galante
    (e) brian@dimensionpronline.com
    (p) 207-494-8428