Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
Exceptional service! A+
Brian Krause
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
Always satisfied with the quick responses. Thanks.
Adam Bennett
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Brook was awesome, quick response.
Jeff Sirrine
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Grayson always takes good care of us!
Marnie Rhein
Great support and the system is running good thanks.
Chris Martin
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
The assistance was prompt and accurate.
Scott Hanley
Excellent as always.
Matthew Philpit
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
Joe is awesome!
Barry Behlen
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Great support and the system is running good thanks.
Chris Martin
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Quick and helpful. Just what I needed.
Dennis Dutra
Quick and helpful. Just what I needed.
Dennis Dutra
Quick response and knowledgable support.
James Carlton
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
Outstanding response time.
Brenckmanj
Always fantastic support. Thanks!
Tim Dean
Quick response and knowledgable support.
James Carlton
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Grayson is to be commended... thorough and follows up.
Bob Sepe
Outstanding response time.
Brenckmanj
Thanks for such a quick response.
Fred Ramos
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore

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Tightrope Carousel 7.0 Digital Signage Software Strengthens Communications Across University of Minnesota System

Network of 275 fixed and interactive screens brings targeted messaging to five campuses and many departments as university transitions to accelerated workflows of Carousel 7.0

MINNEAPOLIS, MINNESOTA, October 17, 2017 – Since launching its digital signage initiatives more than ten years ago, the University of Minnesota has continually expanded its network to more departments on its main campus in Minneapolis. Using the scalable architecture of Carousel Digital Signage Software from Tightrope Media Systems, the University is now supporting departments throughout all of the campus locations including the Twin Cities, Duluth, Crookston, Morris and Rochester, along with remote research stations and outreach centers.

With so many locations and departments to serve with each expansion – the most recent expansion has raised the total number of displays on the network to 275 – Carousel’s de-centralized, multi-seat capabilities become increasingly pertinent with each semester. This valuable benefit ensures that each new department added to the network can quickly create and disseminate local messages, while Emergency Management services can automatically post and cancel alert bulletins utilizing Carousel’s supported CAP protocol. Emergency messages are localized to each respective campus.

This multi-seat digital signage strategy also means that the software must be easy to learn and use, given the large number of personnel with various skillsets creating and publishing content.

"...Any department on any campus that [acts as] their own governing body be it athletics, academics or administration. This is also very useful for our emergency alerts, [which can] be quickly and easily added as needed."

“Since launching the Carousel network, we have had more departments coming online each year,” said Eric Topping, digital signage manager at University of Minnesota. “This network now serves the entire University of Minnesota system, so any department on any campus that is signed onto the service acts their own governing body be it athletics, academics or administration. This is also very useful for our emergency alerts, which remain completely independent from other campus operations but can be quickly and easily added as needed.

"...There is no question that digital signage has very significantly changed the culture of communications both here and on other university campuses.”

“Overall, we hear a lot of feedback about the value of being able to manage their own content, and the ability to do it from anywhere on campus, at home or from another location,” he continued. “And there is no question that digital signage has very significantly changed the culture of communications both here and on other university campuses.”

Topping notes that Carousel’s data-handling capabilities are useful and impressive, pointing to a project with the Student Unions and Activities department that incorporates transit schedules from city bus services. Carousel Digital Signage Software communicates directly with a Metro Transit server to feed arrival and departure times to displays throughout the student union buildings.

“Carousel does an excellent job with data feeds and real-time updates,” said Topping. “It’s dynamic and live, with a refresh every five seconds. In the dead of winter, students can stay inside the student center with one eye on the schedule, and run outside just as the bus arrives.”

The Carousel Digital Signage network also features a handful of interactive touchscreens and kiosks that are primarily used for wayfinding. As with the real-time bus schedules, Carousel’s data-rich benefits offer a strong value proposition for interactive digital signage applications such as wayfinding, allowing people to map routes through campus with ease. One interactive kiosk located by a donor wall allows student and visitors to look up donors, with selectable video clips, bios and pictures accompanying each entry.

While the university network has operated successfully on many Carousel Digital Signage Software iterations, Topping adds that the transition to the recently-released Carousel 7.0 software has opened many new opportunities and efficiencies. As Tightrope’s broadest digital signage software refresh in many years, Carousel 7.0 provides richer content creation and content management software to empower a variety of modern digital signage needs, including wayfinding, interactive kiosks, video walls and digital menu boards. It also offers a completely redesigned web-based interface and responsive software to simplify the user experience, and allow users to efficiently access Carousel from tablets and mobile phones.

“The transition to Carousel 7.0 makes it even easier for operators to turn out high-quality professional content even without web development or graphic design skills.” 

“The transition to Carousel 7.0 makes it even easier for operators to turn out high-quality professional content even without web development or graphic design skills,” said Topping. “Moving forward, 7.0 will allow us to take advantage of Tightrope’s integration with Apple TV, which turns Apple TV devices into actual digital signage media players. That will be a game changer in the way we support, manage and configure our systems. The way that Tightrope continues to bring new features and capabilities to Carousel and evolving how we can use digital signage makes them an ideal partner.”

About Tightrope Media Systems

Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage and broadcast automation systems. With its Cablecast portfolio, the company provides station automation, video servers, Internet video on demand and live streaming, while its Carousel Digital Signage system powers on-premise content and out-of-home networks across multiple business verticals. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 or visit them on the web at http://www.trms.com.

 

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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ONLY YOU
CAN SAVE US
FROM AN
IDENTITY CRISIS

We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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