Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Quick response and knowledgable support.
Exceptional service! A+
Thanks for such a quick response.
Always fantastic support. Thanks!
Great support and the system is running good thanks.
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Brook was awesome, quick response.
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Grayson always takes good care of us!
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
So far, everything is running smoothly again. Grayson is very helpful!!
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Always satisfied with the quick responses. Thanks.
Outstanding response time.
Perfect; received a phone call message that helped point me in the right direction.
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
We recently purchased Cablecast and are amazed with the potential and power that it has.
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Joe is awesome!
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Perfect; received a phone call message that helped point me in the right direction.
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Quick response and knowledgable support.
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Quick and helpful. Just what I needed.
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
The assistance was prompt and accurate.
Great support and the system is running good thanks.
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Super.......quick response. Great to see you have a feedback system. Nice job.
Quick and helpful. Just what I needed.
Grant was fast to reply and was knowledgable. Thanks for your help.
Excellent as always.
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
So far, everything is running smoothly again. Grayson is very helpful!!
Outstanding response time.
Grayson is to be commended... thorough and follows up.
MINNEAPOLIS, MINNESOTA, November 1, 2017 – Tightrope Media Systems today announced version 6.3 of its comprehensive Cablecast Broadcast Automation platform, featuring two powerful new capabilities that simplify workflows, reduce equipment requirements and lower costs for community TV broadcasters. New IP input support for Cablecast Flex servers allows users to bring in live feeds from remote locations over cost-effective IP networks without requiring decoder hardware, while expanded channel branding abilities enable the keying of rich visual elements and messages over live video sources.
Throughout the media industry, IP-based networks are being increasingly used for the transport of video and audio signals both within facilities and between locations. Version 6.3’s new RTP input option enables Cablecast Flex servers to directly ingest H.264-encoded RTP streams, letting producers deliver live feeds of events such as sporting matches and council meetings from remote sites over an IP network without needing a dedicated receiver or decoder unit at the station.
The IP input option also expands the number of sources that a station can manage with a single Cablecast Flex 4 server. While each of a Cablecast Flex 4 server’s four SDI connections could already be flexibly configured as inputs or outputs (I/O’s), sources brought into Cablecast directly via IP do not consume a baseband interface, leaving all four I/O’s available for playout or SDI-based recording. All Cablecast functionality available with SDI sources can also be used with IP inputs, including live broadcasting, recording, channel branding and live streaming to online and mobile viewers.
Cablecast 6.3’s new live channel branding capabilities enable Cablecast Flex servers to key station logo bugs, text crawls and graphics over live input sources, saving broadcasters money by eliminating the need for costly external keying equipment. Complementing Cablecast’s existing ability to apply such branding during playout of file-based content, the new live overlay features also help customers ensure that critical emergency messages are displayed to community viewers regardless of whether the channel is showing live or pre-recorded programming. Live branding can be applied to both SDI and IP-based inputs.
“Our users love Cablecast’s ability to simplify their workflows and lower their operating costs,” said Steve Israelsky, VP Sales and Marketing, Tightrope Media Systems. “With version 6.3, we’re extending these efficiencies to minimize their need for supporting equipment while maximizing the value of their Cablecast investment. The new IP input support aligns perfectly with the industry’s accelerating trend towards IP-based production workflows, while live channel branding lets customers enhance their broadcasts without the high cost of standalone keyers.”
The live channel branding features will be included standard with the Cablecast 6.3 upgrade, which is free for Cablecast Flex customers who are on up-to-date support agreements. IP input support will be available as a chargeable option for Cablecast 6.3 users.
Tightrope will showcase the new version this week at the Alliance for Community Media (ACM) Northeast Region conference and trade show, taking place November 1-3 in North Falmouth, Massachusetts. Cablecast 6.3 is slated for release at the end of November.
About Tightrope Media Systems
Founded in 1997, Tightrope Media Systems is the pioneer of web-centric digital signage and broadcast automation systems. With its Cablecast portfolio, the company provides station automation, video servers, Internet video on demand and live streaming, while its Carousel Digital Signage system powers on-premise content and out-of-home networks across multiple business verticals. Tightrope's award winning systems are used throughout the world. You can reach Tightrope Media Systems at (866) 866-4118 or visit them on the web at http://www.trms.com.
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Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.
The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.
AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.
AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.
Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall
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Domestic - Brian Galante
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We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com.
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