Always fantastic support. Thanks!
Tim Dean
Excellent as always.
Matthew Philpit
We used to have a volunteer who came in to maintain our on-air schedule. Now it happens automatically in Cablecast!
Edward Cating
Production Manager, WilliNet Access TV
Quick and helpful. Just what I needed.
Dennis Dutra
The assistance was prompt and accurate.
Scott Hanley
Joe's service was excellent. Very quick, detailed and exactly what i needed to know.
Robin Hall
We recently purchased Cablecast and are amazed with the potential and power that it has.
Jon Benditz
Batavia Access Television
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Quick and helpful. Just what I needed.
Dennis Dutra
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
Your support was outstanding. Joe got right back to us and stayed with us until our channel was back on the air. I am very satisfied with Tightrope as a company for several reasons.
Charles Nolley
Director of Media Services, Governors State University
Talk about blazing fast speed! I've never EVER had an issue resolved so quickly by a support department. Bravo.
Jimmy Moore
It's not just this time. It’s every time. I know that when I call in or send a request I do get the service I need.
Jesse Lenarz
If there were an option of Excellent I would choose that. Brooke and Ray were great. They really helped me more than they can imagine.
James Jones
It’s never a chore to use Cablecast, it can be as simple or as complicated as you want without any of the headaches.
Drew Caron
Assistant Director, Londonderry Access Center
Exceptional service! A+
Brian Krause
Great support and the system is running good thanks.
Chris Martin
Grayson always takes good care of us!
Marnie Rhein
Thanks for all the help. Always a pleasure to work with. Very quick and efficient!
Adam Bennett
Better than good! It was excellent! A live person answered the phone and was very responsive! Thank you!
Lisa Corbally
Thank You for your hard work, the system is great! I would recommend Cablecast to any new stations.
Dick Johnson
Grayson is to be commended... thorough and follows up.
Bob Sepe
With the information I was provided, I was able to solve my issue and learned a little more about the program also!
Betty Mueller
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Great support and the system is running good thanks.
Chris Martin
Thanks for such a quick response.
Fred Ramos
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Quick response and knowledgable support.
James Carlton
The support is always better than the information I give. I've never been more satisfied with a company's customer support!
Jason Faulds
Perfect; received a phone call message that helped point me in the right direction.
James Fellows
Outstanding response time.
Brenckmanj
Quick and simple solution to our issue. Had server up and running again in short amount of time. Thank you.
Jeff Smith
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
There’s still nothing else like Cablecast...nobody else is bringing PEG stations the benefits that Tightrope does
Randall Hisle
James City County
Quick response and knowledgable support.
James Carlton
With Cablecast, it takes me less than 10 minutes to create the schedule and my work is done.
Michael D'Amato
Broadcast Communications Manager, Edison, NJ
Always satisfied with the quick responses. Thanks.
Adam Bennett
Outstanding response time.
Brenckmanj
We're using Tightrope's SV4 video server along with Carousel. The beauty is that the control software for the server, Cablecast, and Carousel are tightly integrated.
Edward Cating
Production Manager, WilliNet Access TV
TRMS has the best support staff I have ever had the pleasure of working with. Great Job, Great Products!
Trent Comer
I appreciated the fast and courteous assistance I received. Can't say enough good things about the technical support we always receive!
Youngt
Joe was very helpful and followed up with me on this issue. Very professional and knowledgeable.
Lucas Johnson
Super.......quick response. Great to see you have a feedback system. Nice job.
Bill Jennings
Grant was fast to reply and was knowledgable. Thanks for your help.
Althof's TV
So far, everything is running smoothly again. Grayson is very helpful!!
Lisa Hawkins
Brook was awesome, quick response.
Jeff Sirrine
Joe is awesome!
Barry Behlen
Perfect; received a phone call message that helped point me in the right direction.
James Fellows

Newsroom

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Fostering Community

Bev Facey Community High School is a model for transforming schools through digital signage

Click here to view the original article in Signage Solutions Magazine

By Claudia Kienzle

Students at Bev Facey Community High School in Sherwood Park, Alberta, Canada are immersed in an innovative digital media experience that enriches their academic lives. They're never far from visually dynamic, big screen displays that showcase all school activity.

Partnering with Tightrope Carousel, Bev Facey has transformed the way students receive information, whether in the gym, cafeteria, drama room, hallways or elsewhere in the building. At the morning bell, they watch live video and highlights instead of listening to announcements over the PA. Looking at the digital signage displays, they can watch "Facey TV" morning newscasts, complete with iMovie clips and other multimedia-rich content produced by students.

We believe that this technology-rich digital signage environment promotes social responsibility, career development and personal success.


"Digital signage enables us to celebrate our students and recognize their talents and achievements in order to build their confidence and drive for excellence," said Peter Barron, principal of Bev Facey Community High School. "It also helps foster a sense of community by informing and unifying all of our students, parents and teachers."

Facey TV is the high school's HD studio equipped with multiple cameras, a set, and a green screen for live graphics and virtual set compositing. While Facey TV produces many programs, the morning newscast features student anchors reading the morning announcements and introducing video segments. This gives students an early advantage in learning about digital media from production to broadcasting.

"Our provincial government is committed to investing in cutting-edge technology in our schools, such as fiber optic networks, digital signage and projection systems," Barron said. "Our goal is to prepare our students for the increasingly media-driven, entrepreneurial and global world in which they'll live and compete."

Growing Educational Market

Tightrope Carousel's digital signage network, which was installed by Digital Edge Media Inc., is so impressive and successful that it has inspired 12 other Edmonton schools—including 10 public high schools, one Catholic high school and one public junior high—to adopt it.

"We're seeing dramatic growth in the use of digital signage by the educational market," said Mark Silvius, president of Digital Edge Media, an A/V integrator specializing in digital signage solutions, with offices in Edmonton, Calgary and Vancouver, Canada.

"Our digital signage business has grown from 10 to 80 percent of our total business in a relatively short time," Silvius added. "And the educational market represents a sizeable portion of our digital signage business."

Digital Edge Media plans to install the same Tightrope Carousel network—including the Web-based Carousel server 310 and Carousel Player 310 networked appliances—at 12 other Edmonton-area schools in the near future. Plans are also in motion to bring Carousel digital signage technology and its associated production workflow to schools in Calgary and Vancouver.

Distributed Workflow

Digital Edge Media recommends Tightrope Carousel because it is the only digital signage solution that supports the unique, flexible workflow the Edmonton schools require. Digital Edge Media worked with the school's IT department to enable secure log-in access compatible with the school's firewalls and other IT security measures. This enables remote, Web-based access into the digital signage system for authorized personnel.

Unlike many digital signage solutions that concentrate control in the hands of an IT administrator, Bev Facey teachers and students—and a virtually unlimited number of users—can be granted access to input and change the content locally on one or more monitors. Such changes are also possible across the entire digital signage network.

Students create and produce the content for up to 14 different digital signage channels, making remote access pertinent. The workflow supports a teacher review and approval channel that allows for evaluation and approval of content before it is posted on the system. Users can also update text, including announcements and calendar events, without disturbing the overall graphical design and visual appeal of the display. Calendar announcements can auto-update direct from Google calendars.

In addition to having total creative control, Bev Facey Community High School also has authority on how content displays on the distributed network. Content can consist of live broadcasts produced by Facey TV, as well as text, RSS feeds, tickers, pictures, flash files and social media.

The students responsible for content production—from the communications and digital media track of the school's Career Technology Studies program—receive academic credit and invaluable experience running this sophisticated digital signage and HD video-over-IP multimedia network.

Flexible Media Presentation

The same content can be displayed on every monitor in the school—including a four-monitor video wall in the gym, a two monitor setup in the drama room and a four-monitor video wall in the cafeteria—as well as interactive white-board displays fed by ceiling-mounted projection systems in the classrooms. Individual displays also can be customized to the needs of a specific area or department, such as posting upcoming athletic tryouts or events in the gym or displaying talent show video in the cafeteria during lunch.

The school's two four-monitor video walls can display a single image on all four (60- or 46-inch) LCD monitors, or they can display something different in each zone. Each display can be organized into multi-zone areas, independently programmed and updated.

For example, a quadrant configuration can display the lunch menu in one zone, a photo and description of a featured book in a second, a picture of a student's award-winning artwork in a third and the school calendar in the final zone. A ticker streaming across the bottom can display data, such as an RSS feed of "My Life is Awesome at Facey," a series of comments regularly posted on the school's website by students.

Cutting-edge Applications

Bev Facey's digital signage installation continually pushes the envelope with its many innovative features and applications. Students can play Xbox video games on the cafeteria videowall and download homework using their smart phones to read QR codes on the displays. Students also tweet music requests to the CTS students for playback over the system before school starts.

The networking capabilities come into wider focus through sports. Operators can broadcast live sporting event feeds from remote locations and display a custom score clock complete with team logos on the video wall in the gym during sporting events.

Digital Edge Media is also in the process of expanding the digital signal network to tie it into the school's security system. When the upgrade is implemented, the Carousel server will be able to automatically switch over to display the necessary fire evacuation plans, such as instructions for locating the nearest exit, if the fire alarm is pulled—whether for a drill or the real thing.

According to Mark Silvius, the improvements could include a "mushroom button" in the principal's office that causes the school's exterior doors to lock when pressed — especially pertinent if an intruder is noticed on school grounds. Silvius explained that in the event the school goes into a lockdown mode, the Carousel server would automatically switch to displays that give building occupants emergency information on where to go, what to do and how to stay safe.

All of this makes Carousel more than a simple digital signage system. Bev Facey has taken digital signage in education to new heights, offering the student body a rich digital media experience that fully integrates into student life—both as part of the learning experience and simply to inform and entertain.

"At Bev Facey Community High School, we are very forward-thinking," Barron said. "We believe that this technology-rich digital signage environment promotes social responsibility, career development and personal success."

Claudia Kienzle is a freelance writer for the Pro AV and broadcast industries. Claudia can be reached at Claudia.kienzle@gmail.com

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NAB 2017 Ace Award

Tightrope's trade show booth was the winner for best "Awesome Cool Exhibit" in the small island category at NAB 2017. Only four Ace Awards were awarded out of over 1700 eligible exhibitors at NAB 2017.

2015 - APEX INSTALLATION AWARD

The annual DSE Apex Installation Awards honor innovative and compelling content created for digital signage and digital out-of-home networks. This year's 32 Apex Installation Award finalists were chosen by an independent panel of nine industry professionals and named from a field of nearly 80 entrants from 13 countries vying in 11 major digital signage categories.

2014 - AVA Digital Awards Gold Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2014 - AVA Digital Awards Platinum Winner

AVA Digital Awards is an international competition that recognizes excellence by creative professionals responsible for the planning, concept, direction, design and production of digital communication. Work ranges from digital engagement campaigns – to audio and video production – to website development – to social media interaction – to mobile marketing.

2013 - Gold MarCom Award

Tightrope received a Gold MarCom Award for the work done on the Mitsubishi video wall (created for Infocomm 2013). Gold Marcom awards are presented to those entries judged to exceed the high standards of the industry norm. View the wall in action: Mitsubishi Video Wall

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We on the Tightrope Team are very proud of the work that we do. This means we also love when other people want to help spread the word about us. But in order to maintain a consistent identity among others in our industry, we ask that you please make no alteration to the brand assets we make available to you. This includes, but is not limited to, actions like altering descriptions, not using the proper file on the proper background, resizing, and reformatting of images. If you don’t find what you need here in our press kit or if you have a question about consistent usage, please don’t hesitate to email us at marketing@trms.com. 

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