Have a question about user permissions in Carousel? Want to know why your RSS feed isn’t updating? Looking for a forum to discuss closed captioning? Well Tightrope has just the place to get some satisfaction.
From our homepage, just click the ‘Support’ tab at the top of the page, then click ‘GetSatisfaction’ in the next menu on the right. You will then be transported to a wistful land of discussion forums on product questions, problems, ideas, and even praise. You can also just click this direct link to go there now.
There are ways to share your mood about what you’re sharing. It even tracks how the mood evolves around the topic as the discussion continues.
If you find a solution you think other people should know about, you can share the thread on Facebook, Twitter, or via email.
While Tightrope staff does respond in a timely manner to GS posts (typically same day), GS is not designed for urgent problems. If you are experiencing an urgent problem with your tightrope equipment or software, you should contact our support team via the support page on our website.
Are you already using GetSatisfaction for Tightrope? Tell us about your experience in the comments.