Help for your products is just a few clicks away.

Customer Registration

Need to register your Tightrope system with us? Head on over to our Customer Registration page and fill it out as completely as possible. Registering your product grants you access to all of our support options.


We've got tons of helpful documents on Carousel and Cablecast. Find your product manuals, guides, and more!

Free Training Videos

Our training videos will make you a Carousel and Cablecast pro in no time at all!

Knowledge Base

Our Knowledge Base has useful technical and troubleshooting articles. We often use these articles as reference documents in support tickets.


Are you a Tightrope fanatic? Do you want to meet other Tightrope fanatics just like yourself? Join our Community support site (hosted by and share tips with other Cablecast and Carousel users!

Carousel for BrightSign

Here you will find the setup guides and software for configuring BrightSign players to work with your Carousel server.