Support

Help for your products is just a few clicks away.

Create Support Ticket

Need one-on-one support with our technicians? Create a support ticket or simply email us at support@trms.com.
On our support site, you'll be able to view and update any existing tickets you have with us.

Customer Registration

Need to register your Tightrope system with us? Head on over to our Customer Registration page and fill it out as completely as possible. Registering your product grants you access to all of our support options.
Looking for help from the community?

Documentation

We've got tons of helpful documents on Carousel and Cablecast. Find your product manuals, guides, and more!

Free Training Videos

Our training videos will make you a Carousel and Cablecast pro in no time at all!

Forums & Knowledgebase

Are you a Tightrope fanatic? Do you want to meet other Tightrope fanatics just like yourself? Join our Community Service and Support site (hosted by GetSatisfaction.com) and share tips with other Cablecast and Carousel users!