Support

Help for your products is just a few clicks away.

Customer Registration

Need to register your Tightrope system with us? Head on over to our Customer Registration page and fill it out as completely as possible. Registering your product grants you access to all of our support options.
Looking for help from the community?

Need one-on-one support with our trained support technicians? Create a support ticket using your MyTRMS account.

Create MyTRMS Support Ticket

Documentation

We've got tons of helpful documents on Carousel and Cablecast. Find your product manuals, guides, and more!

Free Training Videos

Our training videos will make you a Carousel and Cablecast pro in no time at all!

Forums & Knowledgebase

Are you a Tightrope fanatic? Do you want to meet other Tightrope fanatics just like yourself? Join our Customer Service and Support site (hosted by GetSatisfaction.com) and share tips with other Cablecast and Carousel users!

TRMS Chatroom

This is a place for people to hang out, ask questions, and share ideas, all in real time. Drop on by anytime.