Author Archives: JJ Parker

Carousel: Deploying Carousel Player software updates

In some digital signage networks the number of players deployed in the field make it a pain to update the player software when we release a new version. Many IT departments take care of this with their enterprise software deployment tools. But for many of us that software is overkill. I have found a simpler [...]
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Cablecast: Playing VOD files on the Mac

Cablecast SX VOD and SX live servers use Windows Media (WMV) encoded streams. These streams play out of the box on Windows machines. On the Mac however, we need to install the WMV codec to get the videos to play. 1.) Download and install Flip4Mac 2.) Click the link to the VOD stream 3.) Click [...]
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Bandwidth throttling in Carousel

JJ posted an interesting article about bandwidth throttling in Carousel. This is a timely article given the bandwidth optimizations made in Carousel 5.2.2. Simply, this article explains how to manage the bandwidth used by your digital signage network if you do not have QOS routers.
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Announcing our new Tech Support lead

We are pleased to announce that Grayson Vangen has been promoted to Tech Support Lead. Grayson has been with Tightrope for a few years as a support tech and has shown professionalism and diligence in that role. As we were looking to fill the position, Grayson was the natural choice. We look forward to him [...]
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Announcing our new Regional Sales Manager

We are excited to announce that Pete Tufigno has accepted a new position as Regional Sales Manager. He will be moving from the head of Support into this new role. Pete had a deep technical understanding our our products and has particular expertise in training and uses of Carousel and Cablecast. We believe these skills [...]
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Carousel: Bandwidth Throttling

Recently we have had a couple of customers who are running Carousel Players across networks (WANs) that are very sensitive to bandwidth. Carousel communicates on 2 TCP ports: 56901 for play list, settings and alert synchronization; and 80 for content synchronization. We have made a change in Carousel 5.2.2 to limit the amount of data [...]
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Carousel: Interactive bulletins

We are announcing a new feature in Carousel 5.2… Interactive bulletins. Interactivity is an idea that we have been trying to tackle for a while now. We wanted to make sure we did it the ‘Carousel’ way, so here is what we did… – Interactive bulletins allow Carousel users to upload or link to interactive [...]
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Carousel 5.2: Webpage Snapshots

We have introduced a new feature into Carousel 5.2 called Webpage Snapshots. This allows you to capture a webpage (or portion of) and display it in a bulletin. Here’s how it works: Select a new bulletin that has a “Web Picture” block in it. For more information on Web pictures please refer to the Carousel [...]
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New Screencast: Cablecast Website Integration

Curious about how to integrate your Cablecast schedule into your web site? Check out this screencast! Cablecast Website Integration from JJ Parker on Vimeo.
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Meet Austin

Tightrope is excited to announce that Austin has joined our team! Austin is the newest addition to our tech support staff. He has been a quick study, being thrown into the fire of support. He cut his teeth working for ITS at Mankato Sate University and we are all amazed how fast he has learned [...]
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